Hfsfinancial Reviews

HFS Financial - Swimming Pool Loans - Home Improvement Loans

hfsfinancial.net
3.83
116 reviews
Great Rating
Based on 116 user experiences

Rated 3.83 out of 5 by 116 Happy Customers

51.7%
17.2%
7.8%
5.2%
17.2%
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J

Terrible service

Terrible service I am a returning client and applied to build a pool at my new residence The representative John Kuprevich I was working with was rude and pushy I applied late Saturday and was presented numbers Sunday morning Today was an immediate family members funeral and I felt that was more important than responding to John His response after telling me I had a few days to decide was to close my application before speaking to me Within 12 hours he sent me a text saying my conditional approval was good for a few more days 8 03 am and then he closed my app and told me to reapply at 7 55pm Not only 36 hours and he gave up on a loan that was sure to close
B

HFS DOES NOT ACCEPT 401K INCOME AS INCOME

HFS was recommended to us by the Pool Company we were working with Oddly enough HFS will NOT ACCEPT ANY income stream from a 401k EVEN IF our financial advisor will provide proof of monthly income from 401k and how long that income stream is guaranteed for VERY DISAPPOINTED If you are retired and your income is from a 401k don t bother with this company Because they refuse to accept 401k as income they say we have NO INCOME and closed the case as loan inquiry cannot be processed due to Income Debt-to-Income Ratio
K

Ask them what your credit score needs to be

Your credit score has to be absolutely perfect for this company to give you any sort of loan I m unaware why they don t go over this before you go through the loan process but it is extremely frustrating to get all the way to the underwriting process and find out you re four points away from a 720 and there is nothing they can do for you This isn t to mention how much they will kill your credit score trying to find loans Good Luck
D

Consumer beware

Make sure you are aware that there are loan fees associated Basically you are buying points so even though the rate may appear low you most likely will get a better deal elsewhere do the math Let me be clear they made me aware of the fee up front however compare that with other institution loan fees Sorry forgot to mention the loan fee was 3000
M

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY They conveniently left out one important detail as I was applying for the loan that there was a 6 origination fee 6k mistake Unreal that was something that was not made very clear up front I am disgusted and super pissed off Should have known it was too good to be true with the lower rate Now even paying off in 2 years vs 20 will cost me more than another loan I could have gotten at higher rate Very poor business practice
S

I was given their info by my pool

update your reply is the same Your investigation was based on this particular s words I have spoken to other lender who was going over and explain the process And they have also have many complaints about how rude and unprofessional your company rep was to them So unless you have a better answer stop copy and paste the same response to defend the bully update It was determined that there contain inccorrect information because the rep trying to go overe the question so I told him on the website it says one person must reside and own which was me Instead of going over he heard that i was divorced and hung up on me I answered the quesion as best as I could he didn t bother to clarify and immediate hung up when I told him I own and resided in the residence I was being truthful and yet he called me a fraud and now his company standing behind his lies and try to hid the fact that they violated fair lending act Come to find out he is the senior consultant no wonder the company is defending him What a shame I was given their info by my pool company After filling out short questions this representative called within 30 min after business hours The call lasted less than 4 minutes because the man hung up on me while I tried to clarify the answers He was rude and cocky Once I mentioned my marital status he hung up on me I texted the number because I felt I was unfairly treated and his tone was condescending He then replied back and said he reported me to fraud department He twisted my words and never provided any answers He lied to his own company while I tried to confront him and upon listening I am divorced he hung up He had shown to be a racist saying he don t even know how to pronounce the name and discriminate upon finding out the marital status which is clear violation of fair lending If you are not white or married this company which the guy clearly represents well will not even give you 5 min to clarify or answer questions I included the texts to show how he simply reported fraud when He hung up on me while I tried to clarify the online questions update It was determined that there contain inccorrect information because the rep trying to go overe the question so I told him on the website it says one person must reside and own which was me Instead of going over he heard that i was divorced and hung up on me I answered the quesion as best as I could he didn t bother to clarify and immediate hung up when I told him I own and resided in the residence I was being truthful and yet he called me a fraud and now his company standing behind his lies and try to hid the fact that they violated fair lending act What a shame
A

What a JOKE

So I tried to go through HFS and at first it seemed really great and streamlined Until I was told I would have my docs in 3 days which turned out to be 2 weeks Then when I finally got the docs all of the amounts I had agreed to had jumped up over 300 dollars on the payment and the interest rate also was much higher It was funny when the guy first started he said this was the best he could do with my rate then after I seen all the amounts were higher and asked his reason was there wasn t much he could do because of my rate Wait the original deal was good with my rate but this mess now is crazy They failed to contact me and let me know if any changes I had to call them and ask what was going on Now no one wants to take ownership and I m the one with the loss These people suck for that Loan was submitted 6 20 22 at 8 30am Then was told I d have an answer in 3 days got approved 7 5 22 at 1 30pm Then finally got docs on 7 19 22zLoan application is 39985 I tried to get help and the guy Doni who gave me all the info that I agreed to was the same one who just said well sorry and the agent was of no more help than Doni He just referred me to Doni Needless to say no one wanted to make it right
J

Fairly Easy to get funded but beware

I went to the website as per my pool designer s recommendation and filled out their form Of course you will not get an answer online but they are happy to call and do the soft credit process over the phone At this point communication was ok but there were lots of automated emails to make sure we know of the great offers My sales person gave me a decent rate based on the soft credit and was responsive until I started asking questions and comparing with other rates I had received Then the responses slowed down to a crawl I was in a timing pinch so needed to make sure I was funded even though I have read most of the poor reviews here and knew it was a bit shady I confirmed to move forward and then it took about 3 weeks for the loan to go through Along the way there was not much good communication and my rate jumped from 9 to over 12 Of course this is what I was worried about but expected the bait and switch and decided to go through with the loan What I am saying is if you REALLY need the money in the short term they do deliver but left me with a worse experience than going to a shady used car lot overall I brough it up to my pool company as they recommended and the agreed that they could be a bit aggressive and pricey Short story you will get money but expect to pay tons for it above the 3 they collect in interest rates An addendum to my Review based on the reply from HFS I am shocked that you were shocked but fully understand how quick you are to defend and try and counter negative reviews If your enthusiasm to truly make sure we were getting the best deal possible matched that of you time to reply to my review you may have better responses reviews and happy customers Even the people at My pool company acknowledged your shadiness and slick way of working so your reply is not at all a mind changer for me I needed the cash and got it but it sure came at a price
J

Do NOT open any loan with HFS

Do NOT open any loan with HFS They charge you 1 800 fee that no one told me about when opening the account Update The fee was 1000 not disclosed If we knew about the outrageous fee we would never have opened the loan
E

If I could give zero stars I would

If I could give zero stars I would The front end team were professional unfortunately their underwriters do not understand the process and made things very difficult We were provided a conditional approval within 24 hours which was great but this was false since they proceeded to ask for documents after documents for 3 weeks We provided everything we were asked for and then when we questioned the sheer volume of documents asked for I mean its just a freaking pool - we were immediately denied - no explanation given all contact stopped and we couldn t reach anyone via phone or email Really disturbing from a supposed professional lending institution

About Hfsfinancial

HFS Financial offers the easiest home improvement financing and swimming pool loans with up-front funding. You Dream It, We Finance It.

United States

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Frequently Asked Questions

HFS Financial is not a direct lender but a specialized lending connector service. It operates an online platform that facilitates loans for specific, high-value purchases. The company's core services include connecting borrowers with lenders for timeshare financing, manufactured and mobile home loans, home improvement financing, and medical financing for elective procedures.

The process begins with completing a single online application form on hfsfinancial.net. Applicants provide personal, financial, and loan-specific details. HFS Financial then matches this application with potential lenders in its network. Importantly, the initial application involves a 'soft credit pull,' which does not affect the applicant's credit score. A formal credit check typically occurs only if the applicant chooses to proceed with a specific lender's offer.

Key benefits include the convenience of submitting one application to potentially receive multiple loan offers from different lenders, saving time compared to individual applications. The service provides access to a network of lenders specialized in niche loan types like timeshares and manufactured homes. The platform also offers educational resources on relevant topics and is accessible nationwide with customer support via phone and online channels.

The initial application process with HFS Financial involves a 'soft credit inquiry' or 'soft pull.' This type of credit check is used for pre-qualification and does not impact your credit score. A 'hard' credit inquiry, which can affect your score, would only be conducted by a specific lender if you decide to move forward with their formal loan offer.

HFS Financial specializes in connecting borrowers with lenders for several specific loan types. These include financing for purchasing, refinancing, or renovating timeshare properties; loans for new and pre-owned manufactured or mobile homes; home improvement financing for renovation projects; and financing for elective medical, dental, and veterinary procedures not fully covered by insurance.

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About Hfsfinancial

HFS Financial: A Comprehensive Overview

HFS Financial operates as a specialized lending connector service through its online platform at hfsfinancial.net. The company has established a clear niche in the financial marketplace by focusing primarily on facilitating loans for specific, high-value purchases. Their core mission appears to be simplifying the financing process for consumers seeking to borrow money for defined goals, acting as a bridge between borrowers and a network of potential lenders.

Core Services and Specialization

The website clearly positions HFS Financial not as a direct lender, but as a matching service. Their expertise is concentrated in several key lending verticals:

  • Timeshare Financing:This is a prominently featured service. HFS Financial connects individuals looking to purchase, refinance, or renovate timeshare properties with lenders who specialize in this unique type of secured loan.
  • Manufactured and Mobile Home Loans:The company assists with financing for both new and pre-owned manufactured homes, which often have different financing requirements than traditional site-built houses.
  • Home Improvement Financing:They offer options for funding renovation projects, including solutions for homeowners who may need to access equity or secure a loan for upgrades.
  • Medical Financing:HFS Financial provides a service to help patients arrange financing for elective medical, dental, and veterinary procedures that may not be fully covered by insurance.

The Application and Matching Process

The process as outlined on hfsfinancial.net is designed for user convenience. It begins with a single, online application form. Prospective borrowers provide details about themselves, their financial situation, and the specific loan they are seeking. HFS Financial then utilizes this information to match the application with potential lenders within its network. A significant point of emphasis is the claim of a "soft credit pull" for the initial application, which means this preliminary step does not impact the applicant's credit score. A formal credit check would typically only occur once the applicant proceeds with a specific lender's offer.

Key Features and Value Propositions

The website highlights several benefits for using their service:

  • One Application, Multiple Offers:The core value is the ability to potentially receive multiple loan offers from different lenders through a single application, saving time and effort in comparison to applying separately to numerous institutions.
  • Specialized Lender Network:Their focus on niche loan types suggests their connected lenders have experience with these specific products, which can be advantageous for approval chances and terms.
  • Educational Resources:The site provides basic information and guides on topics like timeshare ownership and understanding loan types, helping inform consumers before they apply.
  • Accessibility:The service is presented as being available nationwide, with customer support accessible via phone and online channels.

Overall Positioning

HFS Financial caters to consumers seeking structured financing for particular major expenses. Its website functions as a streamlined portal for these specialized loan needs. By aggregating lender options, the service aims to reduce the complexity and legwork typically involved in shopping for niche financing. It is important for users to understand that HFS Financial is a connector service, and final loan terms, rates, and fees are determined solely by the lending partner that extends the offer. The platform’s strength lies in its focused approach on specific financing categories that are not always easily addressed by conventional banks or generic loan comparison sites.