Hmlmotors Reviews

Used cars for sale in Chorley Lancashire HML Motors

4.86
63 reviews
Excellent Rating
Based on 63 user experiences

RatingFacts is an independent review platform and is not affiliated with Hmlmotors (hmlmotors.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 63 reviews

The vast majority of customers report a highly positive experience with Hmlmotors, praising the friendly and helpful staff, particularly Eddie, Osman, and Sasha. Many reviews highlight the smooth and hassle-free purchasing process, including quick finance approvals and efficient paperwork. The dealership is frequently described as offering good quality, well-inspected used cars at competitive prices, often backed by an RAC warranty. Customers appreciate the no-pressure sales approach and the willingness of staff to answer questions thoroughly. After-sales service is noted as excellent, with several reviewers mentioning that the team continued to help with issues like air conditioning repairs or other concerns. Buyers from a distance also commend the dealership for accommodating arrangements, such as collecting them from the train station. However, a small number of negative reviews exist, including a complaint about rude, abusive, and threatening behavior along with lies about refunds. Another dissatisfied customer reported multiple mechanical problems within a year of purchase, including cracked rims and a breakdown. A single four-star review noted that a better price was available elsewhere for the same model. Overall, satisfaction levels are extremely high, with many customers stating they would recommend Hmlmotors to family and friends and return for future purchases.

What customers love
  • Friendly, helpful, and professional staff (especially
  • Smooth and hassle-free purchasing process with
  • High-quality, well-inspected used cars at competitive
  • Excellent after-sales support and willingness to
  • No-pressure sales approach and transparent communication
Common concerns
  • One customer reported rude, abusive, and
  • Another customer experienced significant mechanical problems
  • A four-star review mentioned a better
  • A minor complaint about rough paintwork
  • A single review noted that price

Last updated 4 months ago

K

Amazing Honest Dealership

Rang up HML MOTORS and spoke to Eddy top lad who sorted a great deal on my finance Very polite and honest brothers My new golf gti was spot on Great performance car absolutely love it - Highly recommend and will definitely be returning back here in the future Thumbs up
J

Excellent service from start to finish

Excellent service from start to finish Would highly recommend Good quality car Very pleased customer
J

Great prices cars and hassle free purchase

Fantastic service from my first phone call with Eddie to arranging the viewing and quickly driving home in a lovely Citroen DS3 No hassle good prices and great cars with full service records etc we had an initial problem with the air conditioning and Eddie being the top guy that he is sorted it with my local garage to save me driving back up to Chorley My mechanics said they were great to deal with and wanted to sort the issue ASAP What more can a customer want Above and beyond service and would not hesitate to buy from them again and recommend anyone to try them Well done HML you deserve your ratings
S

Very quick turnaround and replied very

Very quick turnaround and replied very quickly to any queries Would recomment
T

Absolutely smashing service from start

Absolutely smashing service from start to finish Went and got a Seat Leon Cupra estate Fantastic car and picked it up today Thanks very much
D

Great service from Eddie and the team

Great service from Eddie and the team Car delivered to our house following MOT and change of break disks We did notice that the Aircon wasn t working on the first day we got in touch and Eddie was more than happy to pay for the re-gas Great service
B

Absolute pleasure

Absolute pleasure dealing with the lads at HML motors Bought a new car for our son and we couldn t be happier Eddie was a joy to deal with Nothing was a problem and he kept in touch making sure we where happy Would recommend HML to anyone we know and wouldn t hesitate to buy from them again Brilliant service Thanks
M

It was a pleasure to buy from HML

It was a pleasure to buy from HML motors they are very professional knowledgeable and helpful Thank you
F

Nice helpful salesmen

Nice helpful salesmen no hassle or pressure to buy Finance was simple to set up and it was all around a pleasant experience
S

Found the car on auto trader and when

Found the car on auto trader and when we went to look at the car it was exactly as described The staff were helpful and easy to deal with No hard sell
Looking for Hmlmotors alternatives? We've ranked 13+ similar companies by reviews.
View All Alternatives