Hondapartsnow Reviews

DO NOT use this company

Ordered a replacement DRIVER side sun visor for a Honda 2015 CR-V It arrived promptly but when I opened the package it soon became apparent it was for the passenger side of the car and would not fit How would I know this without opening the package Called the company Was disconnected twice called a third time Poor customer service response Abruptly told it could not be exchanged Huh A follow-up email instructed me to take photos of package item and tracking number I followed through but was declined a refund due to a tear in the package Lost amount spent Experienced lousy customer service Inexplicable reasoning regarding return and refunds policy Recommend no one do business with this company

Terrible customer service- vague

Terrible customer service- vague answers that make you think you are ordering the correct part but you are not Will not take return if you opened the package- refuse to even discuss return They are also not affiliated with Honda dealer- the name is deceiving Buyer beware

The worst

The worst I placed an online order Sunday paid with Paypal Finally Wednesday I messaged them to ask when I d get the parts They said the order had been cancelled because one of the parts was not available I understand that some parts are not available What I don t understand is not telling a customer actually an ex-customer when they cancel the order

Shady

I ordered a cup holder assembly as a gift It arrived loose not packaged in a large shipping box with only some plastic air pillows Turns out it wasn t needed so I returned it about a week later They approved the return But I was denied a refund because it didn t arrive in the original packaging I explained repeatedly that I returned it in exactly the same condition in which I had received it -- no additional packaging no labels no additional boxes etc They just kept sending the same automated meaningless reply So apparently they re committing seller fraud by scamming people out of their refunds then reselling the used items then refusing refunds on them and so on down the line Not sure I d trust them with anything at this point

3rd party reseller only

3rd party reseller only No inventory no customer service and unable to cancel or return after order is placed They simply order from Honda and use their discount for profit Total rip off with no protection Just buy from Honda direct

Would have given no stars at all if

Would have given no stars at all if possible to this Honda Parts France company Ordered a part for 225 euro s at Honda Auto parts France Shipped according to Honda auto parts France May 7th Part is missing in their logistics process without any possibility of communicating with someone capable of putting a sentence together that contains information of value to the problem Look for an alternative Honda part supplier because if it goes wrong you can say goodbye to your money

TERRIBLE COMPANY

TERRIBLE COMPANY Ordered a part that suppose to be shipped in 1-3 days they took over 3 weeks just to send me email requesting additional 160 for shipping Company took my 1050 order and not refunding nor shipping the item Ridiculous Will be filing dispute with credit card Order CHL13499

Plenty of better places to shop

Yeah DON T BOTHER DOING BUSINESS WITH THIS COMPANY Ordered a part for my 2020 Honda Fit - got here expected it to be the one I needed wasn t Unfortunately the part was wrapped up nice and neat - super protected - so had to open it to find out it was the wrong part Didn t install didn t ruin packaging and tried to return - NOPE Wouldn t even CONSIDER taking the pristine new part back Warning - not worth the headache

Don t forget to use credit card dispute procedures

I want to remind everyone that you may be able to dispute credit card charges if the products are defective or not what you order like mine If they get too many credit card disputes the credit card companies may send them packing Did anyone notice their website reviews are all five stars and here they re mostly one star with a note that I wish I could give them 0