Hotelbelltent Reviews

Hotel Bell Tent

hotelbelltent.co.uk
4.27
96 reviews
Great Rating
Based on 96 user experiences

Rated 4.27 out of 5 by 96 Happy Customers

62.5%
20.8%
5.2%
4.2%
7.3%
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AI Review Summary Based on 96 reviews

Hotel Bell Tent receives overwhelmingly positive feedback for providing a comfortable, convenient, and high-quality glamping experience at various festivals, with many customers being repeat bookers. The staff are consistently praised for being exceptionally friendly, helpful, and dedicated, often going above and beyond to assist guests. The cleanliness and quality of facilities, particularly toilets and showers, are highlighted as major strengths across multiple events. The tents themselves are generally described as spacious, sturdy, weatherproof, and well-appointed with comfortable bedding. The inclusion of amenities like cooked breakfasts, bars, lounges, and pamper areas significantly enhances the overall festival experience for guests. However, a significant negative issue arises from the company's handling of cancellations, especially during the COVID-19 pandemic, where many customers report being offered only an 80% refund instead of a full refund. Some complaints note inconsistencies in service quality between years or events, with mentions of reduced facilities, disorganized breakfast service, and occasional staffing shortages. A few reviews criticize specific aspects like thin tent material leading to cold nights, uncomfortable air beds, or insufficient toilet facilities during peak times. Despite these criticisms, the vast majority of reviews express high overall satisfaction, with many customers stating they would not attend a festival without Hotel Bell Tent and would highly recommend the service.

What customers love
  • Exceptionally friendly, helpful, and dedicated staff
  • Clean, high-quality, and well-maintained toilet and shower facilities
  • Spacious, sturdy, and comfortable tents with good bedding
  • Convenient amenities like cooked breakfast, bars, and lounges
  • Overall enhances festival experience with comfort and convenience
Common concerns
  • Poor handling of cancellations/refunds, especially offering only 80% refunds
  • Inconsistencies in service and facility quality between events or years
  • Disorganized breakfast service and queuing systems at times
  • Tents can be cold at night due to thin material or air beds
  • Insufficient toilet/shower facilities leading to queues during peak times

Last updated 1 month ago

H

Bell Tent Experience at the TT

We were a group of 10 people Stayed in 3 tents at the Hotel Bell Tent in Ballakermeen High School The tents were well organised It was our first experience in IOM The area is well located and is situated around 15 min from the nearest race track and around 20 min from the grand stands The staff there was always helpful The only drawback that I found was that the showers were around 150 meters from the tents Toilets sometimes were also a problem especially during the time when most guests needed to use it at the same time Apart from that it was a good experience We had booked our stay through Duke travel which proved to be a good decition as they took care of all requirements needed for our stay
N

Hotel Bell Tent Ballakermeen comfortable and good location

Stayed at Hotel Bell Tent Ballakermeen good location for TT and town Tent was good large with decent inflatable mattress I found very comfortable Staff were lovely and helpful Toilets were close showers about 200m Charging phones etc was painful not enough charge points in reception and you had to stay with your phone whilst it charged so Bering a battery or fast charger
L

Four adult males Ballakermeen High School

Four adult males we stayed at Hotel Bell Tent at Ballakermeen High School for the Isle of Man TT race week Two of us were elderly and we found that the blow-up beds were not that comfortable as you tended to roll off when turning over while sleeping We expected to have wooden-framed beds with a mattress so that aspect of our stay was disappointing Also not enough charging points for our mobile phones not enough toilet slots and not enough shower points All o k but often a queue at busy times All of the staff were extremely personable and helpful so many thanks to them We booked through Duke Travel so the overall experience was pretty good
R

Would definitely book again

I stayed at The Hotel Bell Tent at Glastonbury and I don t think I could ever go back to camping in a normal tent Loved how convenient it was how easy check in was and how comfortable it was The bed didn t deflate either
S

Hotel Bell Tent at Carfest 2024

We used Hotel Bell Tent at Carfest The site and facilities were great and conveniently situated for the festival Breakfast was a little disorganised and a better queuing system needs to be considered so that you don t have to queue with your rapidly cooling hot food to get toast However the food was fresh and plenty of it We paid to have other food in the evening and this was very good too Clive in catering is the most cheerful guy you ll meet and the lady in charge of keeping the loos clean and stocked up was amazing in the very wet conditions
J

Easy and clean

Easy and clean nice to have cafe and big screen
H

Upgrading to Hotel Bell Tent at Carfest

Upgrading to Hotel Bell Tent at Carfest 2024 was the best decision we made The Yurt was very spacious and the bed was comfortable All the staff were amazing The breakfast could have been a little better organised Overall a great first experience with Hotel Bell Tent and would highly recommend anyone to upgrade well worth the extra cost Would definitely be booking again next year
J

Good sized tent plenty of headroom

Good sized tent plenty of headroom Bed and bed linen excellent Two electric lanterns and hanging mirror provided It s pricey but if that s not a problem I would recommend PS We used it in Aug when you would expect good weather- it wasn t Tent was weatherproof throughout but it was cold st night
S

Easy Camping

Perfect for what I needed which was to be able to turn up with as little additional stuff as possible and enjoy my weekend
M

Stayed with hotel bell at Stowaway

Stayed with hotel bell at Stowaway festival 2025 Great staff good facilities Could have done with more toilets and more regular cleaning like most I shudder using festival toilets hence why I book glamping that said over all great experience they took the pressure out of festival camping I felt very secure and safe

About Hotelbelltent

The UK s largest canvas bell tent provider offering luxury glamping accommodation at the country s best festivals and events

United States

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