Hyosungwholesale Reviews

They play with you

Since June 2022 I ordered 500 of goods for the Free Worldwide Shipment so this is my experiece 1 They don t respect their own policy of Free Worldwide Shipment they will always try to make an excuse to pay more money Pandemic Size of the order etc 2 The first time I claimed the return they sent me a virtual coupon just to buy again with them 3 24 7 support is another lie although they tell you that they will follow up on your problem they do not communicate until you write another email can be days weeks or months 4 The second time I applied for a refund they charged me with a 20 cancellation fee without a valid reason 5 Four days ago they changed my order status to Refunded but I don t have any transactions from SP Bike Parts to my bank account yet and they don t respond any email about it So for the people who saw this review you be the judge

It s a scam

I don t like to write opinions on websites being myself a trader I know that making mistakes is human and that it can happen that we are slow or that we make a mistake on an order In my concern I ordered 3 parts for my motorcycle on this site including a set I only received 2 pieces one of which was the wrong color and the other was just one of the pieces in the set Concerning the third one that I really needed I still haven t received it to this day They responded to my first email asking me to resend information that I had already included in my first email what I did Since then no more answers I don t like problems and hate having them created for me apparently neither Google or the authorities seem concerned about this type of practice So I put it here and warn I hope that no one will have to deal with them anymore I m tired of being honest and kind

AVOID AVOID TOTALLY USLESS CUSTOMER SERVICE

I have previously ordered from this company and although the tracking is hit and miss they did deliver the items HOWEVER this order was of multi items that I needed for an engine rebuild paid for all the items and received 3 bolts a sump washer and an O ring No gasket set or oil drain cover A back and forth started where I was asked and provided all information asked for still NOTHING they can t confirm that the order even went out although they say it is delivered and complete which if it was I would not be writing this Customer service or customer support is totally useless and they have me in a holding pattern of supply us with the items received and pics then what is the order reference all of which they have been given total waste of time DON T BUY A HYOSUNG THEIR BACKUP SERVICE DOES NOT EXIST To update after many many messages I finally got a store credit from this company I ordered some parts pads etc to use up the credit and guess what only part of the order arrived This company is an is so so bad and you d be safer burning your money AVOID AVOID AVOID

Avoid Scam business

Ordered starter clutch and gear set way back in July 23 and only received the gear It s now September and the starter clutch has still not been sent and they ve stopped replying to emails Originally was told to send back the parcel to a different address than the return label on the packaging Then when pushed for a refund they sent a digital gift certificate to presumably reorder the missing part - except the amount does not go anywhere near covering the amount of the starter clutch Plus I d have to pay shipping if I reordered Going through other reviews and looks like this is common practice for them - send incomplete orders and then not follow up DODGY SCAM BUSINESS We are now out a few hundred dollars and the bike cannot be fixed Also be aware that this company goes by several different name variations - Hyosung AU Hyosung UK Hyosung Parts Hyosung Wholesale etc AVOID AVOID AVOID

Worst Experince

Waited 6 weeks and got an empty box with an empty bag with my name in it Have tried to email them multiple time with no response nor care for customers I would not shop here again and 3 months later i have taken my bike to the local mechanic I have now read about multiple people with the same issue AVOID

Don t buy from this site because it s a

Don t buy from this site because it s a big SCAM I bought 3 pieces and I only received one of the 3 and the wrong one I have been waiting for 2 months after sending 10 emails and nothing has been resolved AVOID AVOID AVOID this site

I wish I had have checked this website

I wish I had have checked this website before placing my order with these scammers I too don t typically write reviews but felt the need to do this hoping it may prevent someone else out there from throwing their money away I have received the same response to my query regarding the status of my order which I placed months ago All they ever tell me is that I ll check with our operations for an update let me know if you need anything else Regards David JCustomer Service But I never hear back from them My order can no longer be found on their website when I log in so my money is gone In addition to this they say you can pay using paypal and it s their preference payment method but when I checked out to pay for the order paypal wasn t an option Their customer service is just as rubbish as their motorbikes are DO NOT BUY FROM THE HYOSUNGWHOLESALE COM WEBSITE

Because Of The Service BOTS

I paid a bunch of money for the fastest courier service -- they didn t ship until 4 days later -- they put the package in the mail slow even though I paid for fastest -- it is 25days later and I have not received the order -- my order can t be tracked and is lost -- I finally told them to cancel the order -- all they can say is check with our operations team and your local post office -- this is the second time that they have done this -- no more you Bots

Ordered the MAPS sensor for my bike

Ordered the MAPS sensor for my bike - TWICE Both times they sent wrong item Second time repeatedly asked them to send me pictures of the sensor before dispatch They dispatched without the photos very callous behavior And it was the wrong item Now they wont respond to emails They asked me to send back the item for a refund or return But this was an avoidable mistake I dont trust them enough to waste money shipping it to them Asked for a phone number nothing Complete avoid just like Hyosung bikes Anybody know where they are located so I can sue them or something