Very happy
I had consults with 3 staffing companies and i-Employee exceeded expectations by far with regards to customer service Most of the other companies either didn t answer me or took forever to get back to me My dedicated manager Asli is super awesome I get all of my VA s kpi s emailed every day and they had my back when I needed to re-recruit I realized the first VA wasn t going to be a good fit for me I didn t pay anything extra to do that We re now 3 months strong and counting and my work load has drastically decreased Thank you
Mike Connelly
N/A
No complaints
2 years 2 months with my virtual assistant Wish they weren t called assistants because mine does much more It s a full scale employee just located in the Philippines
Peter
N/A
Great customer service
Great customer service They seem to be a small business compared to the other bigger brands but I m perfectly okay with that if it means I get taken care of Began the process of recruiting with them today I was walked through every detail and they answered all of my questions Happy so far
Sean O Malley
N/A
I run a gutter cleaning business in PA
I run a gutter cleaning business in PA This company popped up on my youtube one day I had no intentions of getting a virtual assistant Frankly I didn t even what know the heck one did But I scheduled a call with this company and they walked me through the nuts and bolts of it The price point is what got me hooked and got me to sign up He said no contracts and I could cancel whenever so I went for it One of the best decisions I m not a office guy and I m needed in the field My guy in the PHilippines runs all the customer calls and even does my estimates from google maps for me He does customer reminders the whole nine Great investment for me
Lisa Buono
N/A
Thank you Asli
Just left this one Google but going to add to here as well This review is for Asli Her service was super great The recruitment process went really well lasted about 3 days and she said it would take a week I love people who under-promise and over-deliver I was a bit picky and wasn t happy with the final candidates Asli picked out for me I asked them to search further they were all good but I m a very particular person and I wanted to make sure I find someone who will be on the same vibe and energy as me Finally we came across just the perfect person for me Rizalita has been a pure delight of an assistant for me Her English is top-notch and don t even let me get started on her personality Thank you Asli and co you folks rock
Kirsten M
N/A
Do it and don t look back
We have airbnb rentals in the Seattle area I was debating getting a virtual assistant from the Philippines for a while but I had a lot of concerns and reservations about it As a customer I ve had a lot of terrible customer service interactions with reps who were in other parts of the world The English was terrible and the accent can be so thick that you legitimately don t even know what they re saying Awful I reached out to Iemployee and they did a really good consult for me They shed light on my worries and hesitancies and I decided to jump in I m glad I did My lovely Maricel has been with me for just short of two months now and I couldn t be more ecstatic about her She really is my right hand woman now and helps me with a ton Her English is great and she even has a master s degree jeez I don t even have a master s degree LOL If all goes well I m hoping to add another part time virtual assistant within a couple months
Eddie Kelfis
N/A
We are new to i-Employee but we are
We are new to i-Employee but we are totally impressed with their team so far Very professional and responsive The sales process and onboarding were excellent
Miguel Rodriguez
N/A
Really easy onboarding
Really easy onboarding I was given three VERY TALENTED virtual employees to interview It was truly hard to pick Starting with our chosen virtual employee this week I had a lot of confidence moving forward
Philip J
N/A
Truly awesome customer service
Truly awesome customer service They took care of me really well The recruiting process went faster than expected and I got my perfect virtual employee She s been a rockstar for me Her job is mainly inbound sales but I keep throwing new things on her plate all the time and she handles it with ease I m very thankful to iemployee for helping me with this process and the ongoing support as well 5 stars
Abigael Lakana
N/A
Love my Chique
I operate two med spa locations and I needed someone to help with front desk duties and decided to go virtual We hired Chique through I-Employee and we couldn t be happier She s very thorough and a self-starter Things get done very efficiently and I m finally able to breathe I went through about 4-5 girls here in the States for the role and it was a disaster They don t want to work and they don t listen Turnover rate has been a disaster for me as well Now I pay less than half the cost of one of my US girls and get a ton more value out of her I m happy
