I4services Reviews

i4 Services

4.76
62 reviews
Excellent Rating
Based on 62 user experiences

RatingFacts is an independent review platform and is not affiliated with I4services (i4services.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 62 reviews

Overall, customer experience with I4services is overwhelmingly positive, with many reviewers praising the company's exceptional service quality and professionalism. The staff, particularly named individuals like Emma, George, Elliot, and Mike, are frequently highlighted for going above and beyond, being friendly, helpful, and highly responsive. Service delivery is described as prompt, efficient, and reliable, with consistent on-time payments being a major strength. The process is often noted as easy, straightforward, and not overly time-consuming. Communication is praised as being spot-on, clear, and accessible via various channels. The company is deemed trustworthy and operates with transparency and integrity, fostering strong, personable relationships with clients and candidates. However, a small number of reviews raise serious concerns about pay being cut or withheld, holiday pay issues, and poor communication from specific consultants, indicating potential inconsistencies in service. The returns policy is not mentioned in the provided reviews. Product quality, as an umbrella company service, is generally rated as excellent, with many calling it the best in the industry. Overall satisfaction is extremely high among the majority of long-term users, who strongly recommend the company, though a few negative experiences point to areas needing attention.

What customers love
  • Prompt, reliable, and efficient service delivery
  • Easy, straightforward, and user-friendly processes
  • Trustworthy, transparent, and professional operation
Common concerns
  • Issues with pay being cut or
  • Problems with holiday pay handling
  • Misleading practices as reported by one
  • Substantial salary deductions noted in one

Last updated 4 months ago

D

Always high level service

Professional efficient friendly and very helpful
S

Wonderful umbrella company

They have been wonderful really nice staff who are thrilled to be helpful and hospitable They really helped me with all my queries and made employment with them a pleasant and smooth experience they are great at communication via email I would recommend them with flying colours
H

Amazing umbrella company to deal with

Amazing umbrella company to deal with on a day to day basis Communication is always spot on and George Smith is always available for any queries I may have Couldn t recommend i4 more to anyone looking for an efficient and professional umbrella company
T

I4 are by far the best Umbrella company

I4 are by far the best Umbrella company I have used George Elliot and the team are great Quick and easy process and couldn t ask for better communication Would definitely recommend them
A

Very strong Umbrella company

Very strong Umbrella company who I have worked with for over 5 years As an Agency we make it a priority that people are paid on time and i4 have never failed to deliver and have even gone above and beyond when issues arise never looking to pass blame just make it a priority to get people paid Cannot recommend them enough
S

George and Big Mike are amazing

George has always gone above and beyond for our healthcare agency I have worked with George and Big Mike for a couple of years and they have always been a pleasure to work with I would always 100 recommend I4 Shai from WESolutions
D

The process is easy

The process is easy not too time consuming or complicated Would recommend
R

The customer service has been really

The customer service has been really good George Smith is always polite and helpful when I ve needed to call for any timesheet payment issues
L

Amazing customer service and FCSA

Amazing customer service and they are fully FCSA complaint Dont bother going anywhere else they might rip u off Ask for George - he s a sweetheart
J

Best umbrella company out there

Best umbrella company out there Emma is an absolute gem and always on hand for all of our temps

About I4services

i4 Services

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business