I4services Reviews

i4 Services

4.76
62 reviews
Excellent Rating
Based on 62 user experiences

RatingFacts is an independent review platform and is not affiliated with I4services (i4services.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 62 reviews

Overall, customer experience with I4services is overwhelmingly positive, with many reviewers praising the company's exceptional service quality and professionalism. The staff, particularly named individuals like Emma, George, Elliot, and Mike, are frequently highlighted for going above and beyond, being friendly, helpful, and highly responsive. Service delivery is described as prompt, efficient, and reliable, with consistent on-time payments being a major strength. The process is often noted as easy, straightforward, and not overly time-consuming. Communication is praised as being spot-on, clear, and accessible via various channels. The company is deemed trustworthy and operates with transparency and integrity, fostering strong, personable relationships with clients and candidates. However, a small number of reviews raise serious concerns about pay being cut or withheld, holiday pay issues, and poor communication from specific consultants, indicating potential inconsistencies in service. The returns policy is not mentioned in the provided reviews. Product quality, as an umbrella company service, is generally rated as excellent, with many calling it the best in the industry. Overall satisfaction is extremely high among the majority of long-term users, who strongly recommend the company, though a few negative experiences point to areas needing attention.

What customers love
  • Prompt, reliable, and efficient service delivery
  • Easy, straightforward, and user-friendly processes
  • Trustworthy, transparent, and professional operation
Common concerns
  • Issues with pay being cut or
  • Problems with holiday pay handling
  • Misleading practices as reported by one
  • Substantial salary deductions noted in one

Last updated 4 months ago

D

Excellent to deal with

Amazing service would highly recommend Melissa
A

Absolutely first class

I have used i4 for many contract assignments and they ve always provided a prompt and efficient service Strongly recommend
A

Great service

Absolutely first class Exceptional level of service I m really proud to say I am associated with this company
F

I know how hard the team work day in

Great service as always
C

I ve used i4 for years and my account

I know how hard the team work day in day out to make sure the contractors are paid on time A trustworthy friendly and reliable team
C

Great service

I ve used i4 for years and my account manager Emma is amazing and always goes the extra mile
K

The I4 team go the extra mile to

Great service any problems dealt with very quickly Friendly amazing staff
M

Holiday Pay Query

The I4 team go the extra mile to deliver great custumer service
E

Amazing umbrella company

Rang and was put through to Emma very quickly She was incredibly helpful and made my Tuesday
K

First time for me to join an umbrella

Amazing umbrella company Liam has been helping me throughout the process of becoming a locum for the first time very friendly and professional I totally recommend it
Looking for I4services alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives