Inikaorganic Reviews

I will never order again from this company

2 weeks and haven t received my parcel Poor to non existent customer service I will avoid from now on

I m really upset

I m really upset I placed an order for three items after literally ordering on a whim as I wanted some organic make up I ordered 3 items and recieved 1 Emailed the packing slip and query to customer service - no response in over a week The product they did sent was good qual so I placed another order and hoped the mishap was just a freak error and would get sorted but the second order I placed 5 items came AGAIN with one item missing I ve literally sent about 10 emails messaged on fb tried to call messaged on insta the lot No reply in the email or Facebook and some poor girl is stuck replying to me on Instagram assuring me of sweet nothings and that soon this will be sorted She told me to email again so I did and recieved an auto reply saying all staff is at a one week conference so they can t access emails l OH COME ON Stop with the 70 percent sales stop with the new orders and sort out the people who you are taking money from and trusted the company would meet their end of the bargain Awful customer service I get that people are busy but a reply with 2 percent acknowledgement after 14 days is not much to ask Joke of a company and I wish I hadn t have trusted them BEWARE DON T USE COMPANY FIND ANOTHER ONE OFFERING SAME KIND OF PRODUCTS Also one of my concealers has a really strange cakey texture to it - almost like its been sat there for years Rolls eyes

They are real scammer

They are real scammer 4 weeks and haven t received my parcel Poor to non existent customer service No one answer the call or emails I will avoid from now on

Very bad experience

Tried their hand cream which is great so I would like to try others product Made 2 orders 2 items per order 1st order 1 item got cancelled with no reason 2nd order all items got cancelled with no reason again Won t buy from them again Too bad

This company is a scam

Have bought products from them sparingly They end up in the bin and wasted I do find this company unethical It is hard to contact them for a return and for such a reputable company they make you pay for returns The recent products I bought don t match the pictures in terms of colours I got dumped with them This company must be a scam

Never received my order and customer service is basically non-existent

Placed my order back in November and never received it It s January now Contacted the customer service 2x and nobody ever got back to me Would avoid at all costs

No feasible returns

TERRIBLE CUSTOMER SERVICE Products are great but if you change your mind and want to return the product forget it In my case have messaged them 2x soon after the purchase to cancel it but had no response IF they accept the return they might not even refund you at all or only partially There are certain situations where only partial refunds are granted on a case by case basis at the discretion of INIKA Organic And anyway if you live outside Australia the postage might be higher than what your product cost so it s not even worth it Ridiculous as I am in England my product was shipped from here Kent so why can we not ship it back to the same address That s not very sustainable either not to mention the cheekiness I ll have to try and sell the products on Ebay for like half the price NOT HAPPY

This company became a real scammer

This company became a real scammer Avoid at all costs - you have been warned They still exist online but the Customer Service does not exist You think you are buying but in fact they never ship out your product YOU GET NOTHING IN THE MAIL You just get scammed We should report this company to BBB

So bad experience with this company

So bad experience with this company bad customer service There was deal if you spend some amount of money you get lipstick was so exited to try but I chose and after I bought stuff lipstick wasn t in So I hoped because I spend enough for promotion whey just add to my parcel Answer was explaining how to add a lipstick to you basket Looked like I talked not with real human but robot I emailed again answer same aswell Emailed saying I order blusher buy mistake can it be cancelled This email was ignored So eaven if this products has good reviews I will never order from them again because there no one to help you if you have issue How come this company still exist with no costumer service especially it is online So little thing if whey just added lipstick and answer about blusher I would give them 5 stars and now I would give 0 I hope I get some response at least to this review