Iomoio Reviews

No connection for a few weeks

No connection for a few weeks Apparently it is Russian based So who knows

Please don t sign up with them

Please don t sign up with them I did thinking that it would be great to have an alternative to Apple iTunes Seems like a bargain But as an iPhone user turned out to be a bit cumbersome for me So I asked to cancel my account and get a refund of unused credit Instead I got a very sarcastic response So I wrote back and they closed my account and having closed my account their is no way I can get in touch - email through which they communicate is a no reply one So I have no tunes no refund no credit and no account and am just down 24 That s just my experience Lesson learned -

I can t get on the website at all

I can t get on the website at all Kept trying every day this week Anyone know what s happening

POOR CUSTOMER SERVICE

Very poor customer service They do not reply email even though I followed their standard FAQ on IOMOIO website After 10 days of no reply I decided to write through the mailbox IOMOIO support replied that they do not entertain email PLEASE UPDATE YOUR FAQ THEN SIGH

sneaky payment ways you can only add

sneaky payment ways you can only add certain levels of money to their bank you cant just buy albums songs outright plus no paypal yeah nah

used to be ok

used to be ok can t add any money tried 3 cards over 4 occasions now Contacted support who just replied bank doesn t share information so not helpful at all Shame

Won t process payments

I am new to their website I have tried to add funds to my account several times using THREE valid credit or debit cards and every single one of them failed to process and it was NOT the fault of my credit cards Everytime I complained to their support system all they told me is that the banks do not communicate why a payment failed for security reasons I went to their Facebook page and the last postings there were from over 4 years ago I would love to purchase music from their site but I can t

Do they want our business OR NOT

I used Iomoio years ago it was fantastic After having to purchase a new computer and having to get a new email I attempted to renew my business It has been a futile case of frustration it has become impossible to add money to my account having tried several debit cards several times I keep getting payment failed notices and the mailbox techs only parrot their favorite line It s not iomoio policy to try to explain banks reasons for payment failure That might suffice were it the banks fault I KNOW there is sufficient funds on my debit cards I use them everywhere else with NO PROBLEM The only problem occurs when attempting to use them with Iomoio the fault lies with them Do they want our business OR NOT