


Based on authentic user experiences
Lisa Schreiber Torres
6727 reviews
N/A
1 year ago
This is the email I sent
This is the email I sent Dear Reader I m sure this isn t the fault of yours The dresses I ordered on 1 14 2022 arrived today 2 11 2022 which was late after paying 20 for expedited delivery I have photos of the dress I ordered and the one I received below How will you correct this I will be leaving an honest review of your company the service and the ridiculous mistake in sending the wrong order The order number is Order IO04 I ordered this dress Added Photo But received this dress NOT EVEN CLOSE Added photo Thank you
Helen England Cross
6727 reviews
N/A
1 year ago
Shocking experience
Shocking experience I ordered a Boho white polka dot dress for my wedding that I found advertised on Pinterest I actually received a revolting purple full length halter neck dress There was no paperwork in the packaging I immediately contacted Iount Many emails ensued between us I was offered a 10 refund I declined It went up to a 20 refund which I declined They said that if I returned the dress I would get a full refund but I would have to pay return postage to China WOW Having read the online reviews for this company I didn t trust them to acknowledge receipt of the dress if I did return it Interestingly they specified that I should NOT use DHL to return the item Why should I have to pay postage when they sent the wrong item in the first place I turned to PayPal They investigated my complaint and RESULT after an initial ridiculous offer of a small refund from Iount PayPal ruled in my favour and I had a FULL refund THANKYOU PayPal Iount are scammers DO NOT BUY FROM THEM
Randoo Baharith
6727 reviews
N/A
1 year ago
I ordered 3 items on the 3rd November
I ordered 3 items on the 3rd November and subsequently due to the ineptness of NEXT After I had been waiting almost 2 months I just received 2 items that did not match what I order Hours and days of wasted phone calls and emails later which only proved that NOBODY within this company talk to each other as not one person knew what was going on Now on December 29th I am STILL waiting for their response about how can I return the items and a refund of 82 9 which they are holding Although they are responsible for sending the wrong items Almost 2 weeks after receiving the items they still did not respond and they have my money this company useless bunch- just give me back my money Dreadful service dreadful agents just dreadful I really never deal with their website again because they are not responsible for dealing with customer requests Either dealing seriously and honestly or should close the site because of Inefficiency Buyers BEWARE
kristie betlejewski
6727 reviews
N/A
1 year ago
Scammers
Wish I had searched about the company before making a purchase Clearly after I have been screwed I now see I am not the only one My clothes came on time but only one of the four items were what was in the picture One of them was similar in color and look but it was supposed to be a wrap dress and it wasn t I believe they use pictures they get online and make copies to sell which they fail at instead of showing pictures of what they actually sell The other 2 items are nothing like what I ordered and the way wrong side I emailed saying I need to return and have not gotten a response Now I see the website is actually set up with no contact us links or information I m really hoping I cancel the payment with my bank because this company is a complete scam
Patty
6727 reviews
N/A
1 year ago
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY Wish I would have read reviews before purchasing I received the wrong size on one item and a second item didn t come in the package Instead they included a completely different blouse that I didn t select and it s ugly When I emailed them they said sorry but no exchange or refunds I paid for items that I never received FRAUDSTERS
Christine Jamart MacDonald
6727 reviews
N/A
1 year ago
SCAM from China
SCAM from China They sent me the wrong item and now want me to return it back to China This is another Chinese scam Buy local or use Amazon for protection SCAM
Erin Watkinson
6727 reviews
N/A
1 year ago
Terrible return policy
Terrible return policy The jeans I bought don t fit It takes days for them respond for each correspondence They want me to send photos of the jeans not fitting I don t think so I told them I going to absorb the 45 for jeans I can t wear but that I ll be leaving reviews like this one
CAKE FOLLIES
6727 reviews
N/A
1 year ago
COMPLETE SCAM COMPANY
I ordered a long thick cream cardigan with a hood I received a nasty itchy thin short red Christmas cardigan They enjoy robbing people They are just a group of thieves and should be prosecuted I am trying to arrange this I did send the awful thing back but of course they said they are still waiting for it blah blah
Sam
6727 reviews
N/A
1 year ago
Terrible Experience
I ordered two jackets firstly these people didn t reply to any comms at all at first nothing was declared shIpped for ages So I cancelled the two items IMMEDIATELY I then get a notification that the items are already shipped HOWEVER they couldn t give me a tracking reference - obviously because nothing was actually sent but they wanted to make it seem so Of course Then despite me continuing to say CANCEL they inform me that these two flimsy light weight jackets were sent in TWO separate parcels for safety So when they arrive over and above shipping costs I was charged another 18 9 x 2 for more duty The company were less than helpful at ever turn The clothes are of course horrible BUYER BEWARE There is nothing redeemable about IOUNT Fashion DON T BE TAKEN IN
Paula Holbrook
6727 reviews
N/A
1 year ago
SCAM
SCAM Do not order from this company I ordered a pair of boots on Nov 11th it s now almost 2 weeks into January and I never received them I reached out twice and they said they would get back to me about my order and they never did They scammed me out of 65