


Based on authentic user experiences
jessica Shepherd
6792 reviews
N/A
8 months ago
Customer service call
I called today to ask about why I had an invoice when I had my card attached to my account I made an account as soon as I got my invoice the first time By the time I got my mail it was past the 14 days and I didn t realize I didn t even know there was a 14 day limit I called to try to figure this out and the lady that answered was not helpful at all She was rude did not sympathize with what I had to say She basically said too bad I asked her to connect me with a supervisor She said that the supervisor was with someone else and would call me back She has not called me back So I am not sure she even relayed the message to her supervisor I also told her I had requested to take the survey she disconnected me before I could do the survey I don t mind paying the tolls and you know what I will even pay the fees but no need to be rude on the phone
Tim Turner
6792 reviews
N/A
8 months ago
Beware out of state drivers
Beware out of state drivers I am from AZ the iPASS system charged me fees fines because my trailer plate was entered as a trailer When I called in to discuss the charges I was informed that I would still be fined for not knowing that AZ plates are all considered passenger plates in the iPASS system This is complete extortion money grab I will be disputing the charges on my CC and posting this review in every social media outlet I can see the name iPASS
GRAHAM ROBSON
6792 reviews
N/A
8 months ago
Never turned up for leason for son
Never turned up for leason for son can t contact anyone from ipass UK 445 gone did not contact him to say they would not be able to attend
Rose Lee Smiles
6792 reviews
N/A
8 months ago
Same as previous Customer
Took 450 on line No driver turned up and no way to contact them Also worrying as they have a copy of my driver s license Watch this space
Clair Omara
6792 reviews
N/A
8 months ago
Absolutely disgusting I paid 449 pound
Absolutely disgusting I paid 449 pound for my son to do a weeks course and no one turned up on 26th feb 24 I m so gutted I ve lost this money they are a scam company and don t no one ever go with them I emailed them to get no response at all only a scam email to say company no longer exists they have all my sons details of license so I will be taking this further
Vic
6792 reviews
N/A
8 months ago
I paid 700 pound online to a company
I paid 700 pound online to a company called ipass that offed an intensive corse and theoey test and practicaltest They said someone would be in touch 3 days before first lesson noone did get in touch and they didnt turn up on date time cant get back in touch with them as now saying emai contact number dosent exist Absolutley gutted as this was for my daughters 17th birthday present
Tyler Secor
6792 reviews
N/A
8 months ago
Death taxes and iPass
A dirty organization fill of crooks who literally use highway robbery to rip off people too poor ignorant or busy to fight back
Atticus Kieryn
6792 reviews
N/A
8 months ago
Professional service
Professional service They are so friendly I would have given 10 stars if I had been able to
Eli Waston
6792 reviews
N/A
8 months ago
Fast
Fast friendly and hassle free
Jeri Munshi
6792 reviews
N/A
8 months ago
I live in Missouri and visit family in
I live in Missouri and visit family in Chicago My transponder and cars needed updating in the IPass system We stopped at the plaza in Bolingbrook Very pretty facility Easy parking Greeted by a gentleman as we came in and handed us a ticket and we were called right away Avita was our clerk who got us all straightened out She was very pleasant and did it with a smile Lov see d the customer service