Itechdeals Reviews

Top notch customer service team

Top notch customer service team They handled my concern in a very professional manner and were able to find a workable solution Thank a lot team

I had ordered a apple watch and did not

I had ordered a apple watch and did not realize that it would not work with my android phone Customer service was very nice and helpful in canceling the order and refunding money to my account

Excellent customer support

Having a need for a new laptop and having previously ordered and been happy with my products from iTechDeals com I decided to order my laptop through them Unfortunately the laptop arrived with an issue and was not useable I contacted customer support concerned about what to do next The customer support rep that helped me Mary was phenomenal - always very responsive to my emails and offered to help right away They got me an RMA label and had me ship the laptop back and as soon as it got delivered issued the refund immediately While I didn t get the laptop I was hoping to get the customer service at the company was outstanding and makes me very confident in any future orders I will be placing with them Any company can sell products but the proof in how reliable a company is comes when there s an issue with a product I was very impressed with the speed and convenience in which iTechDeals made the process to get a resolution for my issue

iTech is a very good company

iTech is a very good company They care about their customers with emails keeping you informed The products that are refurbished are in great conditions I have bought two MacBook Pros and three iPads They all have been in great condition and I love it

I ordered an iPad for a Christmas

I ordered an iPad for a Christmas present when it came in we realized it was an older version and would not work for the person we were giving it too I emailed customer support and ask if I could return it Amy answered me and said yes I could She helped me through the process of returning the iPad It did take some time but at no fault of hers Amy was very helpful and polite through the whole process Thank you Amy

I like the items I purchased and was

I like the items I purchased and was happy that the one item that I did not like was returned without any hassle and my credit card refunded The customer service is really good so far

Great Customer Service

I have purchased from ITechDeals before and always had a great experience and the products have been great but I had a problem with the item I purchased for Christmas this time and let me tell you their customer service is outstanding I don t think I ve had a better experience with a return on the internet ever So let me say their products have always been wonderful but if by some slim chance there is a problem with it then you are in good hand with their customer service department

I truly appreciate the wonderful

I truly appreciate the wonderful customer service and prompt response to each email for help I plan to shop on your website again thank you so much for all your help