Jacksonwoodturners Reviews

Staircase Parts Stair Banister Parts Jackson Woodturners

jacksonwoodturners.co.uk
3.40
30 reviews
Average Rating
Based on 30 user experiences

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Rated 3.40 out of 5 by 30 Happy Customers

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AI Review Summary Based on 30 reviews

The reviews show a mixed experience with Jacksonwoodturners. Several customers report excellent product quality, helpful customer service, and reliable delivery. Conversely, multiple reviews detail very poor customer service, incorrect items shipped, and difficult communication. Pricing is noted as both excellent value and expensive depending on the customer.

What customers love
  • Great product quality
  • Fast delivery
Common concerns
  • Wrong items delivered

Last updated 2 months ago

J

I brought some spindles from this

I brought some spindles from this company The delivery charges are 24 which is ridiculous They ask you to choose the delivery day Then blame the delivery company for not delivering on your chosen day Please don t use them as I even booked a trades person to do my job So lost my deposit for that as well
S

Delivered damaged stair parts

Delivered damaged stair parts Sent their courier to pick it up who apparently damaged it further They claim this is my fault because I didn t box it up and they didn t ask me to Whilst they gave me a refund for the damaged item they won t replace or even sell the newel post so I now have half a stair case Trying to reason with the manager unfortunately on the phone was not possible Avoid this company at all costs

About Jacksonwoodturners

Discover the largest range of traditional contemporary stair parts in the UK here at Jackson Woodturners with trade prices available to all

United States

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