Jade Reviews

Personal and Business Loan Broker - Jade Finance

4.73
60 reviews
Excellent Rating
Based on 60 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
K

The whole process was so easy

The whole process was so easy from first contact to the money in my account The representative that I dealt with took me through step by step and was happy to answer any questions I had I would highly recommend Jade Finance and will use them again in the future if I require further finance
S

Jade Finance Are Awesome

Jade Finance secured the finance for multiple items of heavy machinery and vehicles for our company We were the square peg that had to go in the round hole and Luke and Richard from Jade made it happen so our company could go on and keep operating with its new equipment Such a great resource to have with Jade Finance
R

Excellent service

David and Aaron were excellent to work with They found us the best finance option for the purchase of our caravan They were friendly and really easy to work with throughout the entire purchasing process I would definitely recommend them and use Jade again in the future
J

As a company

As a company we have had three separate dealings with Luke Buckby Jade Finance On each occasion he has gone above and beyond to help get our finance applications through and made sure it all ran smoothly and efficiently
C

Dream come true

Dave and the team helped me so much with my finance they explained everything until I understood it all Always kept in contact with updates hassle free really polite well mannered and knowledgeable Big props to Aaron who done all the hard work for me and made it a really good experience for me Highly recommend these guys
B

Can not recommend Nathan enough

Can not recommend Nathan enough Above and beyond customer service great skills and the communication was superb He made the process so easy Daryl and Belinda
S

Extremely negative experience

Beyond belief in the most negative way I will never use this company every again From start to finish of loan application and by finish I mean I had to cancel the application it was 22 days I was told my application was unconditionally approved numerous times and going to settlement on several occasions only to be told the next day a totally different story Plenty of promises but under delivering in customer service from start to finish My file went to who I understand was the highest in the chain at Jade Finance who promised to get the result only to then hand ball me over to the lender they recommended and now have told me via phone call they wished they never used them 22 days later no outcome Steer clear of this company and save yourself the brain damage If I could give a ZERO star rating that s what I would give them A big thumbs down from me Perhaps they need to train their brokers to a higher standard because what I experienced was something you would expect from an amateur
H

Poor customer service

Applied for a small loan merely as a comparison Have been approved by a much larger company but was comparing rates Only gave me email address and phone number received an email no phone call to say it was rejected Can only surmise it was the size of the loan which was rather small Poor experience will not recommend or use again
S

Warning

Warning jade finance in run by a bunch of inexperienced nitwits they are keen as to get all your details and credentials to only disappear and have no contact with you almost feels like a scam Be very careful
M

Broker who gave you hope and can not

Broker who gave you hope and can not help you at all at the end

About Jade

Welcome to Jade Finance. Discover our 25+ years of experience in providing tailored finance solutions for cars, businesses, and personal needs.

United States

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