S
Steve Venn
Extremely negative experience
Beyond belief in the most negative way I will never use this company every again From start to finish of loan application and by finish I mean I had to cancel the application it was 22 days I was told my application was unconditionally approved numerous times and going to settlement on several occasions only to be told the next day a totally different story Plenty of promises but under delivering in customer service from start to finish My file went to who I understand was the highest in the chain at Jade Finance who promised to get the result only to then hand ball me over to the lender they recommended and now have told me via phone call they wished they never used them 22 days later no outcome Steer clear of this company and save yourself the brain damage If I could give a ZERO star rating that s what I would give them A big thumbs down from me Perhaps they need to train their brokers to a higher standard because what I experienced was something you would expect from an amateur