AI Review Summary
Based on 52 reviews
Customers consistently report excellent service and professionalism from JC Leisure across sales, service, and storage. Many reviews highlight helpful, friendly, and knowledgeable staff who go above and beyond. Positive experiences include fast and efficient processes, quality motorhomes, and reliable after-sales support. A small number of negative reviews mention significant issues with vehicle quality and after-sales service. Overall, the company maintains a strong reputation based on the volume of positive feedback.
What customers love
- Helpful staff
- Great service
- Professional team
- Knowledgeable advice
- Fast service
Common concerns
- Expensive pricing
- Faulty products
- Poor after sales
- Quality issues
Last updated 3 weeks ago
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Terry
Angela has been really helpful will definitely use them again
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Customer
Excellent customer service
Ben was very professional and provided an excellent service We would highly recommend J C Leisure and they was a pleasure to deal with Thanks guys
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Eric Reed
Caravan storage at its best
JC Leisure was just the company I was looking for It was a great experience from start to finish Angela appreciated my situation and was able to find me the storage I needed She was not only very helpful but also extremely pleasant in dealing with my request I would certainly recommend this company
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KEVIN FINGERNEISSL
We hired a motor home in may it was
We hired a motor home in may it was fantastic new and beautiful clean Benjamin who help with the booking he went above and beyond in helping me a surprise birthday present for my husband he was brilliant a asset to the company Thankyou
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Tim Andrews
Purchased stored and maintained at JC
Bought the van from JC early 2017 and it was the very first van in their storage yard Since then they have serviced the van Mot d it and carried out numerous repairs at a fair price A good service went up a notch to excellent when they employed Tatiana Cant praise her enough for her professionalism and promptness to my requests I live overseas so its vitally important that my van is kept in good shape and in a secure storage area with good communication 5 stars from me
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Gordon
I booked my Carthago chic C-line in for
I booked my Carthago chic C-line in for a full service habitation check I hadn t used J C Leisure before was somewhat apprehensive at first because without knowing anything about a company it s always a gamble But I must say from my first call to Matt he was totally professional reassuring I arrived with my vehicle on the day Tanya in service department who was also very helpful professional I must say the whole experience service was perfect I would recommend highly this company for all your motorhome caravan requirements I will definitely be using this company again Brian Yeomans
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C Lamb
I purchased a new motorhome from JC
I purchased a new motorhome from JC Leisure 3 years ago The customer service and workshop have always been in my opinion excellent who have gone above and beyond thanks Paul In the near future I intend to purchase again and will be using J C Leisure without hesitation
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Francesca Clent
very helpful and still available to
very helpful and still available to help out a novice when needed
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and Deliver To David Stopfoth
Great experience
The girls on reception could not of helped me out any more I damaged my motorhome and was completely distraught Not only did they source me the very elusive part i needed for repairs but were very helpful and kind with reassuring me and advising me Nothing seemed too much I feel like we have now got a good friendly relationship going forward and know i can turn to them for future help and services Tanya and Lucy saved the day cannot be any more grateful as without this part my motorhome could not be fixed Thanks again guys J C Lesuire the best in the business
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Gary
Friendly staff
Friendly staff accommodating great to deal with Very fair price for my part-x