S
Sarah Gatley
This is a real shame as the pre sales
This is a real shame as the pre sales was amazing Casey did a fantastic job But with the onset of CV there have been understandable delays with vehicle delivery that are out of Jet s hands The problem is they just never keep you informed once it moved from sales to another department and never reply to emails even after the issue of not replying is raised I have emails with the dealer included telling me the car was in the country and that it would be delivered as soon as opening up then I have another email saying that it arrived in the country today some 2 3 weeks after the first time it arrived in the country It s just so late now it goes beyond even coronavirus late And Jet aren t doing anything to chase or even update me let alone reply to my emails or return calls I m not sure if they re struggling as a business on resource or what not it would be totally understandable but to completely ignore me is another thing I m at the point where I m likely going to cancel this vehicle because it will be quicker and cheaper for me to source it elsewhere now I have one email that has the dealership CC d in So after not hearing back today I m going to call the dealer tomorrow and find out if I can get any info on this car that s likely sat waiting for someone to ask about it Hopefully this is just a blip as all other reviews are good It s a shame