Justfab Reviews

Affordable Women's Shoes, Clothing & Fashion online | JustFab Shop

justfab.co.uk
3.57
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.57 out of 5 by 139 Happy Customers

43.2%
13.7%
14.4%
14.4%
14.4%
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S

At first trying to pay for my goods was

At first trying to pay for my goods was a 2 day nightmare as the app would not let me save my new bank details I tried bout 30 times before ringing I spoke to a lovely lady who said that tech support would sort it out Thank god that finally happened and I was able to pay today As a just fab customer for years now this was frustrating but at the end of the day a great out come Thank you for sorting out th8s matter for me kind regards Stacey Churchill x
F

Looking good

I have been pleasantly surprised by the service and in fact the whole experience with this company I have recommended to a few friends advised them to take a look at least and i know 2 have now made orders Anyway at present i cannot fault it
M

Very happy with outcome of a cancelled order complaint

I placed an order whilst there was a summer sale on however I needed to update my new bank card details Unfortunately this was highlighted as a cautious purchase on their side and cancelled the order Pretty good fraud control not so good for my order as I wasn t notified so was expecting a delivery which of course never came I then checked m y order page and saw it was cancelled due to lack of authorisation on the card payment I then called the helpline number and was passed straight through to CS girl called Mex who was outstanding Polite understanding apologetic and went above and beyond to obtain authorisation to replace the order for me at the sale amount as prices now were no longer discounted I was on the phone for a long time but the overall outcome was worth the wait Very happy with the service today Thanks Mex
M

Easy website to navigate

Easy website to navigate Great deals and discountsFab stuff
S

Great Black Friday deals I saved a

Great Black Friday deals I saved a whopping 403 absolutely perfect all my winter footwear is now updated and my winter clothes cost me a fraction of the price by just being a VIP well worth a browse for Black Friday
M

Always been Just Fab even when I

Always been Just Fab even when I hadn t used the site for some time - I d say over a year or two when I did eventually go online all my money was still there which was a very nice surprise though it should ve still been there as I said I had forgotten about it and so it was a lovely surprise so I got a couple of pair of shoes I wasn t expecting to get Would definitely recommend JustFab to friends family x
G

JF Just Fantastic has again given

JF Just Fantastic has again given me styles I cannot refuse Although it was nessacary to spend me membership credit which I think should not be needed as I m a long standing member and should not be needing to spend member credits
C

Shoe lover heaven

I have used justfab for years and had lots of fantastic shoes and boots I have fell out of the demographic too old and am struggling to find styles that are suitable for me I emailed support explained my circumstances and they were happy to cancel my subscription immediately Just wanted to say thank you for all the shoes great customer service and an all round wonderful experience for the last too many years and I ll see you at fabletics
A

10 10 customer service

Unfortunately a family member with Learning difficulties signed up a long long time ago and did order We have recently taken over her accounts and on checking online banking and querying with her she was not aware of how just fab actually works nor was she aware that money was being taken every month due to not using online banking LDs Explained the situation to customer services who were incredibly helpful and came to a resolution we were all happy with I myself am a Just Fab member and am more than happy with the service Cannot thank them enough - just wish I d taken the customer service advisors name 266011043 IDA A PK
A

Absolutely love everything about

Absolutely love everything about justfab ive recommended to all my peoples and wont shop for anything anywhere else unless justfab dont sell it

About Justfab

Discover the latest Shoes, Handbags and Fashion online » First pair of shoes for £15 » Free delivery and returns from £35 » Shop online now!

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