Kabayanremit Reviews

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kabayanremit.co.uk
3.82
76 reviews
Great Rating
Based on 76 user experiences

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Rated 3.82 out of 5 by 76 Happy Customers

64.5%
6.6%
0%
3.9%
25%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 76 reviews

The majority of reviews for Kabayan Remit are highly positive, with users frequently praising the speed, reliability, and ease of use of the service. Many long-term customers express satisfaction with the convenience of the app and the helpfulness of customer service. A smaller but notable set of negative reviews details severe issues, including transaction delays, account restrictions, and refusal of refunds, leading some users to label the service as unreliable or a scam. Overall, sentiment is strongly divided between devoted advocates and deeply frustrated detractors.

What customers love
  • Fast and reliable
  • Easy to use
  • Helpful customer service
  • Quick transactions
Common concerns
  • Delayed processing
  • Strict compliance issues
  • Account restrictions

Last updated 2 months ago

M

Waste of time company

Kabayan uses metrobank which is Ok most of the time but then suddenly they will withhol d a transaction for verification but then just sit on it for many days and do nothing The only way out it to demand a refund When a remittance is urgent this is not helpful to say the least
A

They are completely useless and stupid

Wasted time signing up for it since ive seen good exchange rate signed up then getting transfere fee almost 5 later on asking to verify my id which is given 2 attempts done first attempt with driving license failed second attempt used passport failed again receiving email saying your not be allowed to have account with them jokes company cant identify IDs properly their system isnt seems to be up to date updated if they cant match up selfie with passport id picture wasted of time better use worldremit or westerunion faster registration quicker transferes exchange rate might be 1 or 2 pesos less but at least money receiving within 1hour WILL NOT TRY REGISTER AGAIN USELESS COMPANY BIG TRANSFERE FEE RATES TOO westerunion provides same exchange rates
A

I went all through the verification

I went all through the verification process and after my last transaction they disabled my account without further information dont try to use this app they havent refund my money yet
P

i wrong sent them a money i asked them

i wrong sent them a money i asked them t return my money till now no action
C

IVE BEEN USING THIS FOR A LONG TIME NOW

IVE BEEN USING THIS FOR A LONG TIME NOW AND NOW THEY ARE QUESTIONING MY SOURCE OF INCOME AND WHY AM I SENDING FREQUENTLY TO MY SON IN THE PHILIPPINES LOL SINCE MY SON IS IS PAYING ALL THE BILLS USING HIS OWN MONEY I WAS JUST REPAYING WHAT I OWE TO MY SON BECAUSE HE ALSO NEEDS THE MONEY FOR HIS TREATMENTS
A

SCAM service - DO NOT USE

Took my money they endlessly asking for bank statements and details and then don t make the transfer They haven t returned my money
A

I ve been using Kabayan Remit when they

I ve been using Kabayan Remit when they were still called Asenso Remit And now they were so unbelievably strict even the receivers on my list were there since I started And now they started asking for their details etc I used to refer them to friends but now I will not Will be looking for other options now
P

Avoid Metro Bank collections

They should inform their customers that sending money for collection at Metro Bank will involve sitting in Metro Bank for hours whilst they contact head office for approval Nice way to spend your holiday
C

When it works its great but they are

When it works its great but they are forever changing the way it works My wife and I an others in our family have used this for years We cannot use it anymore because they have made it so complicated They asked us to register a phone number and we did and that does not even work MY advice to you is go somewhere else You never know these days if you are being hacked and when a company keeps changing how they operate it is a danger signal you cannot even contact them on the site if you cant log on has it been hacked

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