Kingsnorthsolicitors Reviews

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kingsnorthsolicitors.co.uk
3.64
44 reviews
Great Rating
Based on 44 user experiences

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Rated 3.64 out of 5 by 44 Happy Customers

65.9%
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34.1%
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AI Review Summary Based on 44 reviews

The majority of reviews for Kingsnorth Solicitors are highly positive, with customers praising the professionalism, helpfulness, and efficiency of specific team members like Haydn, Sophie, Sofia, Adil, and Jamal. Several reviews highlight the smooth handling of car finance claims and responsive customer service. A minority of reviews report poor experiences, including alleged harassment, failure to respond, and feeling misled about costs or contract terms. The firm appears to deliver high-quality service when interacting with certain staff, while other clients face significant issues. Overall, the feedback reflects a strong performance from dedicated team members but also notable failures in client communication for some cases.

What customers love
  • Efficient processing
  • Knowledgeable advisor
Common concerns
  • Harassment complaints
  • Misleading claims
  • Slow processing

Last updated 2 months ago

B

Sofie was very professional and

Sofie was very professional and knowledgeable and handled my case promptly and efficiently
R

I had a claim elsewhere for the last 6

I had a claim elsewhere for the last 6 months and I have been through hell Today I signed up with kingsnorth solicitors and they were very helpful and professional The lady I spoke to took all the details she needed and my Claims were all put in straightaway They gave me access to a online portal where I can check the progress of my claim how amazing is that I recommend these guys to every one
P

Great

Haydn has been great in progressing me and my wife s claims Will be recommending to all friends and family
A

Excellent customer service and

Excellent customer service and extremely efficient and helpful
V

When I phoned and spoke to Fahad this

When I phoned and spoke to Fahad this morning to confirm information I had uploaded the previous evening He was very courteous and helpful with my claims and took his time to explain the process and timescales involved I was very impressed overall with the process
C

Quick at getting back

Quick at getting back and helpful for the process Happy with my experience
T

The swiftness of getting a reply to my

The swiftness of getting a reply to my query I was just following up on a claim I submitted last year and to be honest I wasn t really expecting to hear anything but the reply to my question was almost instant and Sophie outlined clearly the path the claim will be taking Well done on your level of service
N

Recent Claim

Recently made claim using this company and the service has been really good Have been speaking to a lady called Sophie and her feedback has been excellent Would certainly recommend them
L

Very proffessional

Having spoken to Sophie today she was very professional when answering my questions and has provided me a better insight on how my claim will work I therefore reccomend Kingsnorth Solicitors
A

Helpful and informative

My claim is still being assessed however in the meantime I have contacted Kingsnorth with an enquiry and I found them to be prompt in response and very helpful and informative

About Kingsnorthsolicitors

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United States

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