Kingsnorthsolicitors Reviews

Kingsnorth Solicitors - Welcome

kingsnorthsolicitors.co.uk
3.64
44 reviews
Great Rating
Based on 44 user experiences

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Rated 3.64 out of 5 by 44 Happy Customers

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34.1%
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AI Review Summary Based on 44 reviews

The majority of reviews for Kingsnorth Solicitors are highly positive, with customers praising the professionalism, helpfulness, and efficiency of specific team members like Haydn, Sophie, Sofia, Adil, and Jamal. Several reviews highlight the smooth handling of car finance claims and responsive customer service. A minority of reviews report poor experiences, including alleged harassment, failure to respond, and feeling misled about costs or contract terms. The firm appears to deliver high-quality service when interacting with certain staff, while other clients face significant issues. Overall, the feedback reflects a strong performance from dedicated team members but also notable failures in client communication for some cases.

What customers love
  • Efficient processing
  • Knowledgeable advisor
Common concerns
  • Harassment complaints
  • Misleading claims
  • Slow processing

Last updated 2 months ago

S

These guys won t ever leave you alone

I ve emailed this company numerous times to cancel my application and all I ve had are constant emails and text messages from them completely ignoring my request They duped me into looking into my previous car finance but I realised straight away that it would actually be super easy for me to do it myself I just want them to stop contacting me it s getting absolutely ridiculous They are desperate to take a cut of whatever refund I get
S

A waste of time

I submitted a claim and heard nothing for several weeks Chased it up via telephone and was told I needed to send more information Completed the request and heard nothing again for several more weeks Telephoned again and was told that they needed more info and that they didn t have my vehicle reg or agreement number that I previously provided A waste of 5 months waiting for them to contact me or to progress my claim A waste of time
H

Just been duped into a contract with

Just been duped into a contract with these solicitors I have sent 2 emails us their cancellation forms to their pcp email I ve dated it and added the time 2 mins after receiving their email saying I had a contract with them I have 14 days cooling off period and I am well within that date Don t ever use this company
H

AVOID at all costs

Warning people to avoid this company as they ring you without clearly stating who they are and that they are a litigation team They trick you into a signing a contract as they want to claim on council house damages on your behalf End the call immediately Do not fall for this
C

Never answer emails Or update customers

Applied and sent over copies of car finance agreements nearly 1 year ago and I ve sent a few emails looks like they don t respond to people who are already customers only new All I asked for was an update and if they are still willing to act for me but completely ignored Oh well guess I ll find someone else to do it for me
H

Houing disrepair claim

This number came up as PT Solutions so I thought they were dealing with my claim from my original solicitors it turns out they were a different company altogether Kings North What they ve tried to do is poach the work Now my original solicitors say they can t deal with my claim because I ve instructed them They ve caused so much havoc they don t answer their emails or phone calls We ll I finally got them on the phone and I m going to be charged for cancellation Very unscrupulous company
L

Appalling customer service

My experience is not great I applied for a claim regarding my 3 vehicles that had been on finances this over 6 months with no response or little information I am not going to have to cancel and look for another company as I have emailed and the emails are just either bouncing or no reply
M

Appalling customer services

Appalling customer services I wrote review they replied as you can all see and then no response after sending my details They look like the are quick to respond but don t actually respond with anything other than what are your details
M

Terrible experience

They phoned me guaranteed payout in 6 weeks despite me telling them it had been decided that no action before December They convince you though so after no action call back To be told no action before December So they lied to me Ask to speak to a manager not available but would call you back Week later no call back Avoid if you don t wish to be lied to Fixed after calling again to speak with manager
J

Solicitors gone ghost

I was contacted about a PCP claim back in January and completed all the necessary paperwork requested I received an email to say I d be sent an email with the customer portal log in which never arrived and I ve had no contact since I tried chasing on 12 03 25 to at least get a log in and still had no reply Really disappointing

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United States

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