Kinguin Reviews

Just a moment...

3.56
139 reviews
Great Rating
Based on 139 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
U

Send original screen shots

Send original screen shots the key dont work and this site try to delay never will buy again and spread the word
F

If I could give no stars I would

If I could give no stars I would Do not waste your time and money they are a rip off company that give you fake and false codes It s been 2 weeks and still no reply or refunds they are the most useless company I have ever dealt with Seriously if you read this DO NOT BUY from them What I purchased was a family Christmas present and now all 3 of my kids Christmas is ruined because of this fraudulent Kinguin website
S

This web site is crooks

This web site is crooks I tried to get help but they would not help Do not give them money I am very displeased that they give you information in a way that gives them access to your information They tricked me into giving them at least my phone number I am concerned and upset Especially since I did research and thought they were reputable
B

Fake advertisement

Fake advertisement the they advertised was not what I received stay clear of Kinguin net
P

It is a scam service

It is a scam service I bought Baldur s Gate 3 but received the key for Baldur s Gate 1 Complete edition
K

Dont use this site

Dont use this site - if the key is already activated you won t ever get your money back - its a joke of a customer support They tell you to contact the steam support - but there is NO WAY you get the needed information about the key and they surely know this
T

Here s my experience

Here s my experience Purchase game You don t receive a code you get a Login password email You enter the data and download the game Downloaded twice wouldn t boot either time Steam credits purchase to the new account Kinguin says to change your Email address right away Bang head on wall with Steam for two days unsuccessfully on that task Contact Steam to transfer credit to my existing Steam account Steam says since I didn t create the kinguin account myself Kinguin has already created it you re just signing in they removed the account completely forfeiting my 40 because it s a violation for me to try and transfer money from an account I didn t create to another account I did Kinguin says they can see that Steam has credited the account so it s not their problem 40 Lesson Learned Don t buy a game download if they re not providing a Key Code to enter in your own Steam account
A

I keep getting emails saying my order

I keep getting emails saying my order is cancelled but I ve not even placed any orders I have tried contacting but to avail I thought fraud would be taken seriously but obviously not
B

I paid with Bitcoin for the order they

I paid with Bitcoin for the order they deliberately delayed by 15 minutes but their transaction took more time than expected Subsequently it remained in a pending status yet they received the payment When I opened a support ticket it was promptly closed with a Solved status and the order was immediately canceled There was no refund This website is a clear scam
P

Products purchased that do not work

Products purchased that do not work Customer service is very bad when someone else handles it every time No chance of getting a refund Scam seller I provided all the evidence and the seller keeps inventing new lies and ideas kinguin service does not realize this is a fake kinguin service told me to contact customer service via Google because the products didn t work Hello Google needs ID and purchase receipt from Google External buyers are classified as illegal So kinguin service doesn t know what they re doing I will use up my credit and delete my account on Kinguin It is genuine and professional not to be neutral and to have no competence in one s field Competitors have already ordered products and their service is great

About Kinguin

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Frequently Asked Questions

Kinguin is a prominent global digital marketplace specializing in the distribution of video game licenses, software, and related digital products. It operates as a platform connecting sellers with buyers worldwide, offering a secure environment for trading digital codes (CD keys) and giftable items for platforms like PC (Steam, Epic, etc.), PlayStation, Xbox, and Nintendo.

Kinguin offers an extensive catalog including PC game keys for various platforms, console game keys for PSN, Xbox Live, and Nintendo eShop, legitimate software licenses (e.g., Microsoft Windows, Office), in-game content and virtual currency (like V-Bucks), and digital gift cards for streaming services and other retailers.

Kinguin utilizes a hybrid marketplace model. It sells products from its own inventory while also allowing verified third-party sellers to list their offerings. This structure fosters competitive pricing, often below standard retail prices, and provides buyers with a wide selection from multiple sources.

Kinguin offers the Kinguin Buyer Protection program. This program is designed to safeguard transactions by ensuring customers receive valid, working product keys. If an issue arises, such as an invalid key, the program typically provides a refund or replacement in a timely manner.

Products on Kinguin are delivered digitally. Upon successful payment, the digital key or gift code is typically delivered within minutes directly on the website or via email. This allows for instant access to games and software without any physical shipping.
Looking for Kinguin alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives

About Kinguin

Kinguin: A Global Digital Marketplace

Kinguin.net operates as a prominent international digital marketplace, primarily focused on the distribution of video game licenses, software, and related digital products. The platform connects sellers with a vast global audience of buyers, offering a diverse inventory that spans new releases, pre-orders, and classic titles across major gaming platforms like PC (via Steam, Epic, Origin, etc.), PlayStation, Xbox, and Nintendo. Its core function is to facilitate the secure trade of digital codes (CD keys) and giftable items, providing an alternative storefront to traditional retail channels.

Core Offerings and Product Range

The website's catalog is extensive and meticulously categorized for easy navigation. Key product segments include:

  • PC Game Keys:The largest category, featuring thousands of titles from AAA blockbusters to indie gems from various digital distribution platforms.
  • Console Game Keys:Digital codes for PlayStation Network (PSN), Xbox Live, and Nintendo eShop, allowing users to download games directly to their consoles.
  • Software & Operating Systems:Legitimate licenses for popular software, including Microsoft Windows, Office suites, antivirus programs, and creative tools.
  • In-Game Content & Virtual Currency:A selection of virtual items, such as V-Bucks for Fortnite, FIFA Points, and other game-specific currencies and add-ons.
  • Gift Cards:Digital gift cards for a wide array of services, including streaming platforms, gaming stores, and other online retailers.

Business Model and User Experience

Kinguin operates on a hybrid marketplace model. It sells products directly from its own inventory while also allowing third-party, verified sellers to list their products. This model fosters competitive pricing, often resulting in costs lower than standard manufacturer's suggested retail price (MSRP). The website interface is designed for efficient browsing, with robust search filters, wishlist functionality, and regular promotional events or sales. A notable feature is the Kinguin Buyer Protection program, which is designed to safeguard transactions by ensuring customers receive valid, working keys or receive a timely refund or replacement.

Target Audience and Value Proposition

The platform primarily serves cost-conscious gamers, early adopters looking for pre-order deals, and users seeking specific regional or hard-to-find digital products. Its value proposition centers on affordability, convenience, and accessibility. By aggregating global supply, Kinguin provides a one-stop shop where customers can compare prices from multiple sellers instantly. The immediate digital delivery means purchased keys are typically delivered within minutes via the website or email, allowing for instant access to games and software without physical shipping.

Additional Services and Ecosystem

Beyond the core marketplace, Kinguin has developed supplementary services to enhance its ecosystem. The Kinguin Wallet allows users to store funds for faster future purchases. Furthermore, the company offers Kinguin Esports, a division involved in sponsoring and organizing competitive gaming events, which aligns with its core demographic. The website also features a community section and a knowledge base with support articles to assist users with common questions and purchase processes.

In summary, Kinguin.net establishes itself as a comprehensive and dynamic hub in the digital entertainment marketplace. It leverages a community-driven, multi-vendor model to deliver a wide spectrum of digital goods, emphasizing competitive pricing, buyer security, and immediate gratification for a worldwide customer base passionate about gaming and software.