Kits Reviews

My most recent transaction there was made even better with help from Clark Kit ca

I ve been extremely happy with kits ca Price quality selection all at your fingertips without even having to leave the house My most recent transaction there was made even better with help from Clark kits ca His attention to my needs willingness to help me out were second to none Thanks again Clark

Best customer service satisfaction 100

When the clip that came with my order wasn t available anymore Robert was very helpful in finding the best solution for my dilemma He was able to swap the clip for another pair of glasses with minor price difference and completed my order He was very helpful and friendly Thank you Kits and Robert for making this experience great

Customer service and return policy is

Customer service and return policy is absolutely amazing Unfortunately I don t have one of those heads where all frames seem to look nice on so regrettably I ve had to return two frames The return process is super duper easy and straight forward I m also impressed with the quality of the frames from their Kits line and the plastic frames with nose pads are my absolute favorite in terms of comfort and look I m happy with the quality of the frames and their customer service is exemplary to say the least I will continue to buy frames from here in the future ref no 17623073

A Customer Service With Robert

My new glasses were beautiful and my distance vision was perfect but I wasn t able to read while wearing them unless I lifted them up a bit even though they are progressive lenses I called Kits and Robert ref 17468853 explained why I was struggling and guided me through the proper way to measure my OC and also my PD while patiently answering all my questions I was so impressed with the service I received due to Robert s expertise The glasses are now being returned to Kits with a free-return label and custom lenses will be put on the frames and mailed back to me Thank you Robert for the fantastic customer service

Amazing customer services 18371276

I loved the options for glasses and how affordable they are When I had an issue customer service made it super easy and quick to get it resolved So impressed already recommending Kits to my family

Buy with Confidence

Very user friendly website with a huge selection of inexpensive glasses Customer service is prompt and efficient product is good and shipping was timely It s a great way to build up your glasses collection if like me you like to change things up often

Wonderful customer service

Robert made me continue to choose Kits I was at my wit s end but his warmth kindness and empathy made a difference today His open and honest communication and conflict mediation skills mean such a difference This is why I am always going to be a Kits customer It s people like Robert His open and honest communication and conflict mediation skills mean such a difference This is why I am always going to be a Kits customer It s people like Robert that make a difference A professional Thank you again Robert for your exceptionality Hanan

Great customer service from Emma

About the company great quality with great price period About customer service this is really why I comment because I thought Emma was very patient and she listened to my words She had a steady conversation with me and listened with intent offered different solutions and made informative comments that led to my own decision Great experience