Based on authentic user experiences
Sancora
6737 reviews
N/A
9 months ago
Poor customer service
Poor poor poor customer service Grains did not work despite a retry under their instructions In terms of communication and customer service unfortunately this company scores nil points FOR EVERY REPLY I received I had to send about 3 emails They offered to send out a new supply of grains which I did not receive The reply back was offensive and abrupt I have been left 9 out of pocket and very frustrated I hope nobody else has a problem - settle in for a long- haul email cat and mouse chase
Foodie swan
6737 reviews
N/A
9 months ago
Bought Sourdough starter and never
Bought Sourdough starter and never received it despite that showed that it was delivered on the tracking Email them to make the aware and see if they could share some light into the issue and they respond was Sent with this tracking number email them again 3 times and never got a response It s been reported to trading standards DO NOT BUY FROM THIS COMPANY
Solina
6737 reviews
N/A
9 months ago
Bought a Sourdough starter through
Bought a Sourdough starter through their online shop Was sent a tracking no in PayPal only which I saw by chance as I don t normally pay that way Delivered by 4th Jan in ipost box no email or code sent to me by email or text to confirm delivery or where to pick it up from I have tried to contact them by their email 3 times no number on website WITH NO REPLY BACK Very disappointed indeed I go to Cumbria often so they ll be getting a surprise visit for sure that s if they even exist there
Michael Noone
6737 reviews
N/A
9 months ago
Great product and experience
Found this company on Amazon as I was looking for sourdough starters but as I know how much Amazon charges companies to trade I searched for the company s website and bought the sourdough starter directly Hopefully it s less costly for them and it s actually cheaper there than on Amazon so it would be win-win Arrived in a flat sealed plastic bag sat in my mailbox a day before I remembered to check my letters Immediately took it out and followed the instructions provided and boy did it come to life within 12 hours in a warm place Yet to start baking with it but well impressed with the vigour Would definitely recommend
