Kprepublic Reviews

Absolute terrible shipping and customer setvice

4 month and waiting shipping time when contacting custoner service they kept linking the same article explaining it wasn t their fault regardless of the fact they explicitly stated 15-30 day shipping time

High price and bad quality

Bad quality control bad customer service high prices and very low quality keycaps

The worst shop I the world

The support are really rude and that have no service at all the shipping is the worst on the website they wrote the the shipping is with DHL but last I looked China post is not DHL DONT BUY ANYTHING FROM THEM

Defect items bad shipping times and horrible customer service

I ve ordered a bunch from them and the shipping has been kinda bad Anywhere from 1-2 months They have sent the wrong items and they have sent defect and unusable items 4 times Which is 4 out of 7 items that are defect and not usable They only resond once every 24 hours if you send them a message on messenger but the respond you get is useless They dont help you with anything They just ask you the same questions again and again and if youre lucky they might send you a new product I would not recommend shopping there

3 months without delivery

3 months without delivery or a proper answer to the fulfillment status The only way to get a refund is through paypal customer protection Dont buy there

Bad experience and failed devices

Received a defective steel plate as part of a large order clearly damaged in manufacturing I requested a replacement and customer service declined then berated me It was amusing I fixed the problem myself with a dremel and gave the build to someone as a gift Within a year the PCB failed I ve purchased from Kprepublic s competition Keebio Novelkeys kbdfans many times and always have a better experience and get better products from competitors to this company

Absolute WORST when it comes to

Absolute WORST when it comes to customer service and order cancellations There is NO WAY to cancel an order from their website They NEVER respond to emails They have terrible inventory and list items as being in stock even when they are not KPRepublic has been an absolute pain in the a to deal with I wouldn t want to give them my money EVER I would GLADLY pay more to a shop that is responsive Their web interface is a nightmare it s like a teenager with no sense of aesthetics vomited onto a horrible shmorgasboard and gleefully smeared their puke everywhere But they ve got zero problems taking your money Of course DO NOT buy from them unless you are absolutely certain about your order and want something relatively hitty quality It is MUCH better to purchase from shops that actually respond to your messages and needs HORRIBLE

Horrible customer service

Horrible customer service items do not get delivered and items gets canceled And when you contact them there are no apologies or anything You end up just waisting months of waiting There are so many better stores to go to