Krakenscollection Reviews

Didn t ship my orders from over a year

Didn t ship my orders from over a year and a half ago Didn t want to refund my money and charge me to cancel the orders Ridiculous never again

Waited a whole year to receive my demon

Waited a whole year to receive my demon slayer funko pop only to receive it damaged when it was mint Guaranteed dont trust this company there just money hungry they dont care about there customers save yourself the hassle youve been warned

don t order anything from krakens

don t order anything from krakens these are scammers i ve been waiting for my order since may 2021 Now it s may 2022 if you want to cancel your order they will keep 15 of the purchase price the answer to emails is always the same they are about to finish the order and send it but nothing happens

This place is straight garbage

This place is straight garbage Been waiting over a year for my demon slayer pops for them to show up damaged I was told replacement will ship in 2 weeks in May Three months later nothing but we are waiting to fulfill Crap business

Never Got Order or Refund

Was charged for a preorder back in October 2021 that was supposed to ship in January 2022 it is now almost April 2022 and I have sent at least 3 emails to cancel and refund my order and have not received a single message back absolutely avoid this place at all costs reviews like this are all over the internet Amazed they are still operating

Gave them too many chances

I m one to give shops a couple chances especially during the pandemic but my patience has run out I ve made 5 orders between May 2021 and October 2021 I ve recieved 3 Of those 3 2 arrived damaged 1 order was replaced with some minor delays The other order I have had for 3 months and they have yet to send me replacement boxes My last 2 orders have yet to be shipped One due to funko delaying pops which I understand but the other order was supposed to be shipped in Feb 2022 I gave them a couple weeks between emailing them and still nothing I will never preorder with them again In stock orders are fine just beware of possible damage and little to no response to fix the issue They have a mint guarantee but that only matters if they actually get back to you I ll stick to popciti and balyot They are responsive comp you for issues and make every effort to ship fast even with delays

Horrible

Horrible They took forever and ever to send my order and despite their several months of being late refused to let me cancel my order without charging me a fee I will never order from them again

Preordered pops

Preordered pops in November and upon checking the status does not show my order number at all Have sent two emails so far and no response After reading other reviews I feel that I got suckered in to their bs Of course I m sure they will come back with the 15 cancel fee I would never recommend this company

Scammers

Ordered funkos from them over a year ago and never received them They WILL NOT refund your money but instead give you store credit and keep 15 These guys are scammers Would never ever do business with them again