


Based on authentic user experiences
Jenny Miller
6730 reviews
N/A
1 year ago
i purchased on saturday morning
i purchased on saturday morning 30 mins later i emailed and said to cancel as i needed to order something difeerent bear in mind this product was over 400 no repose I have emailed over 10 times messaged over 10 called tired to get them on Facebook i will leave this review wherever i can on the internet absolute Conn i am also having to speak with my bank DO NOT BUY FROM THIS COMPANY I WILL REMOVE IF MY PAYMENT IS CANCELLED AND REFUNDED DO NOT USE THIS COMPANY
Paul
6730 reviews
N/A
1 year ago
If anyone looks at my past reviews on
If anyone looks at my past reviews on this company they will now realise they have been taken for a ride This company is fraud the customer service is nothing short of pathetic Its all lies on the website and they are taking peoples money for the worst scooters ever built
Peter
6730 reviews
N/A
1 year ago
Unsatisfactory scooter buying experience
Purchased a scooter was told the scooter would be delivered 5 - 7 days Weeks later still nothing arrived When contacted told it was an error with shipping Eventually got my money back but it was difficult Overall the service was very poor communications and customer service is very poor I truly would not recommend buying from this company It just isn t worth all the hassle that comes with buying a scooter from them
Sinead McCarthy
6730 reviews
N/A
1 year ago
Oh gosh I am so sorry I did not read
Oh gosh I am so sorry I did not read the below reviews before I just purchased a scooter I received an e-mail stating that it was now out for delivery and giving me a tracking number This tracking number apparently is not a valid one for DPD They then send me a different tracking number guess what not a valid tracking number either I have now written 5 e-mails and have not got a response on my queries I won t be recommending Kugoo and after reading reviews I expect a substandard scooter
Will Greer
6730 reviews
N/A
1 year ago
Battery dies over 300 metres to a mile
Battery dies over 300 metres to a mile cant go into gear 2 or 3 as the battery cuts out Customer services have been awful not beimg able to use my item at all since march when brought it Biggest waste of money buy another brand i suggest theyve done nothing to want to keep me as a customer As a back up to what im saying look at youtube and kugoo s1 batterys
Paul
6730 reviews
N/A
1 year ago
I still can t believe people are still
I still can t believe people are still bying these scooters from this fraud company please listen to me and read my reviews they are fake con artists and the odd good review is from them There is no customer service they will steal your money
Paul
6730 reviews
N/A
1 year ago
Do not buy anything from this company
Absolute scum bags please do not buy anything from this company they have gone missing Unfortunately I am left with a wreck of a 600 scooter There crap whatapp page disappeared months ago this has to be one of the worst fraud company s do not buy I repeat do not buy you will regret it
Paul
6730 reviews
N/A
1 year ago
This is a fraud company
This is a fraud company please do not by anything from this site or ever purchase a Kugoo scooter from any local shop Purchased a 700 scooter for my son less that a year a go Defects everywhere scooter has almost killed him on two occasions Customer service is non existence and crap whatapp page has gone And they owe me money for repairs which I will never see Live and learn
Debbie Karakoy
6730 reviews
N/A
1 year ago
I bought a kugo scooter for my sons
I bought a kugo scooter for my sons birthday Still no sign of it even though it said it would be shipped within 8 days Absolute shambles No communication No reassurance I will never buy from this company again
mark healy
6730 reviews
N/A
1 year ago
I paid for a kugoo m4 Pro scooter on
I paid for a kugoo m4 Pro scooter on 26th March and 35 days later still no sign of it Courier company never recieved it Ive emailed said company numerous times and no one has got back to me Finally reported it to trading standards who are now investigating I ve lost 750 pounds to company PEOPLE AVOID THIS COMPANY AT ALL COSTS THEY ARE NOTHING BUT SCAM ARTISTS