Superb cutting job and excellent service
Excellent service brilliant communication with the company their bespoke steel plate saved me the cost of a new kitchen Accurate and as detailed
Paul
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I ordered 100 s of meters of cor ten
I ordered 100 s of meters of cor ten steel for my Garden over a few months the orders were delivered quickly 2-3 days as expected and the quality was excellent Highly recommended
June Price
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Excellent service from start to finish
Excellent service from start to finish I was hoping for very accurate hole sizes and they went above and beyond to ensure that the holes were perfectly cut Will recommend and be using again in the future
sam
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Great service
Great service used plenty of times The wall arts that I revived in quick time are great quality Will definitely be using again
BP
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NO RESPONSE Order placed and paid for over 1000
Order placed and paid for over 1000 and ive called 7 times emailed 7 times and even tried to locate their Director Neil Robert Bowen but to no avail If there s a problem they need too talk to me not just radio silence Extremely POOR customer service
Gaynor Biggins
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Is there something wrong with this company
I ordered a drain cover online and despite receiving no confirmation of order it arrived within two days and was of excellent quality However for reasons I wont bore you with after only a couple of days I found I had to return it Unfitted I might add I immediately tried the returns option via the website which just would not allow me to sign up I sent both an email and a message via their Facebook page notifying them of my intentions but having received no response returned the item by courier Two weeks on and despite several attempts to contact Lakeland Steel by various means I still await any contact from them or my refund As they didn t offer PayPal payment I will have to now pursue my refund via my credit card provider which can take over 3 months to finalise Like others have said I really should have checked out these reviews prior to purchase You have been warned UPDATE 12 02 21 There are obviously some serious front office issues at Lakeland Steel and it is quite apparent that they are after your money by fair means of foul Despite my having returned the grid cover to them as outlined above these shysters still had the audacity to dispute my credit card refund claim Lucky my credit card saw through their spurious attempts to keep my money and I have been refunded in full How anyone can run a business like this is totally beyond me Be aware be very aware My Brian Hurts
ally coull
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AWFUL
I am sorry to say that I have a similar experience to others Ordered a gift for Christmas No email confirmation No gift I have called emailed sent messages on social media all with no response I did manage to talk to someone on time who assured me it had been sent - 2 weeks later nothing and I still cannot actually talk to anyone I will now need to go via my credit card to resolve however I am not sure how they will be able to contact them Keep away
David Ali Anders
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Is this a con
I ordered three weeks ago for Christmas After some chasing I was told it had been shipped on the 15th Needless to say no order no communication Is this a genuine company
Edward
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Ordered bird ornament mid December
Ordered bird ornament mid December Not delivered Emailed and left multiple messages with no response Times are difficult- I understand- but failure to reply is disgraceful
Gojira99
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Ordered Dec 10 - still no delivery or response to telephone messages
Same as others ordered on 10 12 20 still not received the order i have left numerous telephone messages no reply Having to get credit card involved for a refund
