Lamb and Co Property receives overwhelmingly positive reviews for its professional, friendly, and highly communicative service, with many customers praising specific staff members like Hayley Jones, Jo Millar, Tony, Paris, and Coral for going above and beyond. The service quality is consistently described as outstanding, with staff being helpful, knowledgeable, and proactive in keeping clients informed throughout the sales, purchase, or rental process. Communication is a major strength, with regular updates via phone, email, and message ensuring clients feel supported and in the loop. The company is effective in securing quick sales and viewings, often marketing properties successfully within days. The overall customer experience is characterised as stress-free, easy, and highly professional, leading to strong customer loyalty and frequent recommendations. Staff are noted for their patience, understanding, and ability to handle complex or lengthy transactions with care. The lettings team also receives praise for making the rental process straightforward and supportive. Overall satisfaction is extremely high, with many clients stating they would definitely use the agency again and recommend it to others.
What customers love
- Effective and quick sales process, often
- Ability to handle complex, lengthy, or
Common concerns
- Some dissatisfaction with initial property photos
- One review mentions closed offices in
- A single, severe complaint about food
Last updated 4 months ago
