Lambandcoproperty Reviews

Lamb Co Property Estate Agent Essex Houses for sale House

4.81
67 reviews
Excellent Rating
Based on 67 user experiences

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AI Review Summary Based on 67 reviews

Lamb and Co Property receives overwhelmingly positive reviews for its professional, friendly, and highly communicative service, with many customers praising specific staff members like Hayley Jones, Jo Millar, Tony, Paris, and Coral for going above and beyond. The service quality is consistently described as outstanding, with staff being helpful, knowledgeable, and proactive in keeping clients informed throughout the sales, purchase, or rental process. Communication is a major strength, with regular updates via phone, email, and message ensuring clients feel supported and in the loop. The company is effective in securing quick sales and viewings, often marketing properties successfully within days. The overall customer experience is characterised as stress-free, easy, and highly professional, leading to strong customer loyalty and frequent recommendations. Staff are noted for their patience, understanding, and ability to handle complex or lengthy transactions with care. The lettings team also receives praise for making the rental process straightforward and supportive. Overall satisfaction is extremely high, with many clients stating they would definitely use the agency again and recommend it to others.

What customers love
  • Effective and quick sales process, often
  • Ability to handle complex, lengthy, or
Common concerns
  • Some dissatisfaction with initial property photos
  • One review mentions closed offices in
  • A single, severe complaint about food

Last updated 4 months ago

A

Eating here will Make you sick to your

Eating here will Make you sick to your stomach There s alot of better places to eat at in Melbourne
A

Would not recommend

Sold and completed our property recently with Lamb and Co and in truth we really do question what we have paid the money for From the off set Scott was unwilling to work with us on photos when we weren t happy with them Having then closed their offices and no longer having a site in Harwich we did all viewings ourselves and rarely heard anything from the team having to chase them for feedback or information on more than one occasion We heard from the estate agents we were buying from every week to keep us up to date with how the chain was moving and even towards the end regarding completion dates and moving toward we knew all information from the vendors agents and not Lamb co On completion day we didn t even get a call from Lamb Co Nothing at all zero communication we relied on the solicitors and other estate agents to communicate for them Not even a congratulations on selling your home Do yourselves a favour and pop your house on with Harwich Village team they have experience and personal touches that sadly the team at Lamb Co are seriously lacking
A

Communication needs improvement

Lamb Co are pretty good at getting viewings of your house if you sell through them and we did sell fairly quick but the market is currently very buoyant They are active on social media which is a good addition to Rightmove etc as a lot of people now use Instagram for property The photos they take are very good quality and they also use a drone The negatives points we felt were that more attention was paid to the buyer than the seller and once we had sold communication wasnt great
S

Not everyone rang you back when they

Not everyone rang you back when they said they would other than that a good service
J

We were very happy with the sales team

We were very happy with the sales team at Lamb Co Tony and Charlie in particular were both very helpful and made the whole process a lot easier Two points 1 It would be great if they could start a phone call with Everything is going fine just wanted to as this would have prevented me having a panic each time they called worrying something had happened 2 The Conveyancing team made us feel like we were a bit of an inconvenience when we called to ask how our sale was progressing It would have been nice if they kept us more in the loop
T

Property purchase

Purchased a property through Lambs Sales progressor handled our purchase professionally and was very helpful
A

Good service and pleasant staff

I was lucky as Lamb and Co found a buyer for my property within a week I was less lucky with the length of time the sale took to complete due to it being a leasehold property however Hayley was generally very good in keeping me updated and always responded to my queries quickly She was always cheerful and pleasant abs very easy to deal with
S

Supportive attentive Agents

Our selling journey wasn t easy but Lamb Co are always there to help Nothing was too much trouble and they always went above and beyond to help us Without Hayley I dont think we would have got through the process Thank you Lamb Co
A

Coral was amazing in helping us find

Coral was amazing in helping us find settle in our new home Would highly recommend Coral everyone else who helped us along the way
C

Great service

Paris was really helpful when viewing properties and easily contactable Hayley was a great help throughout the progression of the sale always keeping me informed of the next stage and chasing up all parties in order to complete Thank you

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Lamb Co Property Estate Agent Essex Houses for sale House

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