Customer experiences with Lande are sharply divided between highly satisfied investors and those with severe complaints. Many positive reviews praise the platform's responsive, professional, and effective customer support, often resolving issues quickly. The concept of collateral-backed agricultural loans and the potential for good returns, such as 11-12%, are significant draws. Users appreciate the platform's transparency, user-friendly interface, and the existence of a secondary market. However, a significant number of customers report extremely poor experiences, primarily centered on dysfunctional customer service that is described as incompetent and unresponsive to serious problems. Major complaints include severe difficulties and long delays in withdrawing funds or recovering deposited money, with some processes taking weeks or even years. The loan repayment performance is criticized, with reports of many loans being months late, in default, or involving lengthy recovery processes despite being 'secured'. Technical and verification issues, such as problems with ID acceptance, IBAN verification, and payment processing errors, are frequently cited. The platform's operational reliability is questioned due to these persistent financial and administrative failures. Overall, while a core group of users reports a smooth, profitable, and well-supported experience, an equally vocal group reports fundamental failures in service, financial transactions, and investment security.
What customers love
- Concept of collateral-backed agricultural loans
- Good potential returns (e.g., 11-12%)
- User-friendly and transparent platform
- Efficient secondary market and recovery process
Common concerns
- Severe difficulties and long delays in
- Poor loan repayment performance with many
- Technical and verification issues (ID, IBAN,
- Lengthy recovery process for secured investments
Last updated 2 months ago
