Lanzluxuryvillas Reviews

Don t book Villa Volcan in Playa Blanca with Lanz Luxury Villas

We booked Villa Volcan in Playa Blanca Lanzarote via Lanz Luxury Villas in August 2024 for our family holiday We have stayed in the same location near the lighthouse on five other occasions each time renting a villa and have never had an issue they quality has always been good Unfortunately we cannot say the same about Villa Volcan We had the following issues which really resulted in a disappointing family holiday 1 The access driveway was extremely tight to get our car to the front door 2 Anytime you went to cook anything there was a swarm of flies in the kitchen 3 There were flies always outside at the table which really put you off eating in the villa full stop 4 The towels were so old they should have been thrown out years ago 5 There was a thick film of slime along the side and corner of the pool closest to the house which was very off putting when using the pool 6 There were rips in the sheets for some of the beds 7 There were no instructions for the Wi-Fi we eventually figured it out This is a basic for any rental to leave clear instructions 8 The pool table was all uneven so it was impossible to play pool This was supposed to be one of the highlights for the villa Very disappointing for the kids 9 Pool cues had no tips 10 And the electric gate was broken several times which prevented us making a restaurant booking to add to the above disappointment when we communicated these issues to Lanz Luxuary Villas on our return home they deflected any responsibility saying that they are an agent and are not responsible for the equality of the villas they promote I completely disagree I paid 2600 to them for this villa therefore I believe they have a responsibility to provide a good quality product Needless to say we will not use Lanz Luxuary Villas again

We have just returned from a fantastic

We have just returned from a fantastic week with family lanzluxuryvillas made it easy and carefree booking the staff were friendly and informative will definitely book with these again

Great experience

Great experience dealing with this companyFrom the initial villa enquiry through to booking and then our holiday everything was simple professional and friendlyGreat service very professional and will definitely book with LanzLuxuryVillas again

Have used lanzluxury villas for years

Have used lanzluxury villas for years and have stayed in several villas in playa blanca area which have been competitively priced compared to other companies and the villas have all been excellent The staff have always been extremely helpful and professional and just a phone call away on the rare occasion you need to contact them Will keep returning to them and would highly recommend them to anyone wanting that bit of extra luxury and privacy which you don t get at an hotel which is often more expensive

Lovely Villa Company

I think this was our fourth or fifth villa booked through LanzLuxVillas and we have found them excellent to book through We love the staff - professional efficient and very friendly We have stayed in some lovely villas with them and when occasionally an issue has arisen they are quick to see things are put right I like the fact that the Villa Manager calls round usually the day after arrival to check that all is in order Its a smaller company but this has the advantage that you get to know the staff quite well and they are staff who go the extra mile for you On our last visit I managed to leave my mobile in the hire car and didn t realise until we had passed through security One of the staff Anita went out of her way to go to the car hire office collect my phone and keep it safe for me till our next visit when another member of staff was kind enough to drop it off at the villa for me I have no doubt you will find cheaper villas but we feel the peace of mind LanzLuxVillas offer is worth paying a little extra for We will be using them again next year and would not hesitate to recommend them

Second time using Lanzluxuryvillas and

Second time using Lanzluxuryvillas and can t fault them in anyway From the booking process right through to arrival communication was excellent The villas are very competitively priced and are as described on the website I will continue to use Lanzluxuryvillas in the future If you re looking to rent a villa in Lanzarote I would highly recommend looking at this company to see if anything suits your requirements

Lanslux does what it says on the the tin

Well Jenny and crew you have done it s again Yet another amazing Villa and fantastic holiday For those reading this we first stayed in Lanslux Villa as a treat for my 40th 14 years ago and have returned every year since Covid spoilt 2 years Every villa we have stayed in think it s 10 different ones have been outstanding and as the company says very luxurious Rachel and megan are amazing as the main contact for booking and sorting transfers thank you guys all other reviews mention how good the management company are for sorting problems we have NEVER had to use them as everything was perfect We have of course checked out air b b villas but really They may be a few s cheaper a night but they are garbage Compare the pictures location and views before you book no comparison Thanks you all for another fabulous holiday and already looking forward to next year

Wonderful quality villas and great team

We ve used Lanzluxuryvillas many times over the last 10years and each individual experience has been wonderful The variety of the villas location of each and quality is brilliant They are equipped with all you need for a relaxing and enjoyable stay All the staff have been friendly helpful and very understanding when we needed to change arrangements On the rare occasion we ve needed to contact villa managers they have been quick to react and help We re back again next week and also in November can t wait We know it s always up to a high standard A great selection and high quality all the time dealing with understanding and friendly staff Wouldn t use anyone else for our home from home holidays Well done team

We always book with Lanz Luxury Villas

We always book with Lanz Luxury Villas and never had any problems with any of the villas we have stayed in We are currently in Villa Gia 149 and have just booked Villa 230 for next March We are staying in Casa Cava Villa 143 in June and then Punta Faro villa 237 in November Jennie and her staff are really friendly and professional and we look forward to many more bookings with Lanz Luxury Villas