Based on authentic user experiences
Lukasz Haladuda
7015 reviews
N/A
7 months ago
Beware Disappointing company
the vacuum robot has done a good work until it broken after a year support do not reply at all reviews are blocked I highly recommend to avoid Update 11am 11th Dec 2024The support contacted me after a week They said the main unit is broken and promised to send a replacement No luck so far after 2 months they apologised for delays several times but never provided a tracking number even if I asked multiple times for it Cannot be trusted a time wasters so far Update 6pm 11th Dec 2024Robot stopped working after a couple hours I published an edit above coincident I don t think so
Nick
7015 reviews
N/A
7 months ago
I bought a Laresar L6pro from Amazon
I bought a Laresar L6pro from Amazon Ya store Had a recent update to the software which messed up my app configuration Recently did a factory reset and deregistered my L6 pro on the Laresmart app Since then the unit doesnt connect to the App regardless of how much I tried to connect it to my network Worse still the unit randomly starts its cleaning cycle Email Laresar warranty unit the technician keeps on asking me to try to connect to a network I asked if i could send the unit over for somebody to have a look didn t receive a proper response since Dissapointed in the unit and the warranty if you are in Australia note there is very limited support for warranty
Milosz Zurawski
7015 reviews
N/A
7 months ago
Avoid
Avoid they told me to buy a new battery 2 years warranty battery died 6 months after purchase They don t reply on emails ignore warranty rules etc NOT RECOMMENDED purchase on Amazon for 400
Steph Librant
7015 reviews
N/A
7 months ago
Ignoring me
Initially their service was reliable When I first encountered issues they quickly replaced the items However I haven t heard from them since July 2024 regarding the replacement button I need to purchase I have attempted to contact them through their website as well as through previous email threads where they had responded before but I have not received any replies Therefore I am about to throw out the vacuum and purchase a new one from a more reliable company
Chris Yung
7015 reviews
N/A
7 months ago
Worst robotic hover ever don t waste your money
The l6 pro robotics hover is totally rubbish it gets stuck everywhere it seems it doesn t understand how it should work The support is nonexistent they said put it on a different carpet which doesn t help when I asked why it keeps trying to push past the sofa they didn t even reply I wish I had looked here first I definitely wouldn t have bought it
