Lavoo Hookah Premium Glass Hookahs for a Modern Experience
Based on authentic user experiences
Artem Komarov
7766 reviews
N/A
2 months ago
Extremely unresponsible
I ve ordered a hookah for myself while I was visiting the US Put an order on the site and indicated Ukrainian billing address and a shipping address in Austin Texas where I planned to stay for 2 weeks I ve made a payment little bit upfront to receive it right after I arrive The first bell rang when the tracking number I ve received indicated that the hookah made it way to New York From California I ve called by the number provided on the site but nobody picked up So I wrote an email indicating that something is wrong and with a request to call me back The guy called back later I explained the situation and he said that it is probably gone to Ukraine and promised me to ship another one to shipping address soon Which never happened I was trying to reach him multiple times during next days Most of the time there s nobody on the phone and he kept ignoring my emails Finally I reached him and asked what is the problem He said that it s a shipping company issue and he ll send it to me right after he receives it back Seems he has forgotten about his promise I was disappointed but agreed on that During all that time USPS was indicating that the postage left New York and on the way to its destination I didn t know the final destination though and there s no way to check it on the USPS site A week days after that when shipment arrived on a land I ve found out that the tracking number was completely irrelevant since the postage arrived to Kazakhstan and was addressed to completely different person I started to call him again He said that he ll ship another one to Ukraine tomorrow I agreed I didn t receive any tracking number the next day or the day after I was unable to reach him during these 3 days Lucky for me I paid with PayPal instead of a credit card So I opened a dispute The same day seller made a refund and closed dispute without a single word back
michelle davis
7766 reviews
N/A
2 months ago
This company is extremely unprofessional
This company is extremely unprofessional I placed my order almost 4 weeks ago and I haven t received the products This company hasn t returned any of my emails inquiring about my order Update- spoke to someone on 3 3 and they apologized and said they would get my order out Called twice and left two voicemails and emails Still no product
Jason
7766 reviews
N/A
2 months ago
This company is extremely unprofessional
This company is extremely unprofessional I placed my order over 3 months ago and I haven t received the products This company hasn t returned any of my emails inquiring about my order despite 4 emails
FurkanMid
7766 reviews
N/A
2 months ago
Such a scam site placed an order 2
Such a scam site placed an order 2 months ago first time it got shipped after 2 weeks waited around 3 weeks didnt received it they took it back Contacted them they told me something went wrong with shipping sure thing I told them I want a refund they didn t give me so he said I will reship it I said fine do it now I am still waiting 2 weeks after nothing has been shipped tried to contact them through live chat and emails no response Scammers
Zayn Khan
7766 reviews
N/A
2 months ago
Same issue as everyone else
Same issue as everyone else Placed order almost a month gone by no item received hadn t even been shipped Attempted contact via website live chat email instagram etc got absolutely ZERO replies Nothing else I can do but go througj my bank for a refund
Zayn Khan
7766 reviews
N/A
2 months ago
Avoid like the plague
Avoid like the plague It is a scam website there s plenty of legitimate website that you can use that sell the same items Take my word for it keep away Learb from my mistakes
Zayn Khan
7766 reviews
N/A
2 months ago
I would give zero stars if there was
I would give zero stars if there was hat option As previously stated I ordered some stuff they took the money never posted them they didn t actually have the items in stock They just kept my money no respponse absolutely nothing What can I actually do if they don t respond Ive messaged via instagram the website chat email nothing Lost a fair bit of money what can yoi do It is what it is gotta learn and mive on If someone can learn from my mistakes and avoid being scammed robbed I guess that ll be goo i ll be happy then Avoid there s plenty of other websites good luck
Matthew White
7766 reviews
N/A
2 months ago
Take money never ships and doesn t
Take money never ships and doesn t respond no matter what method you use to contact them
