Legal-deedpolls Reviews

Legal Deed-Polls Legally change your name by deed poll online

4.36
77 reviews
Great Rating
Based on 77 user experiences
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AI Review Summary Based on 77 reviews

The majority of reviews highlight fast delivery and an easy ordering process as key strengths of Legal-deedpolls. A recurring theme is the excellent quality of service and customer support, with many customers receiving their documents within days. Some reviews also note the service as being good value for the price. A small number of critical reviews mention issues with incorrect documents or delays, but these appear to be resolved quickly. Overall, the service is described as quick, easy, and efficient.

What customers love
  • Fast delivery
  • Easy ordering
  • Excellent service
  • Quick response
  • Good value
Common concerns
  • Incorrect document
  • High pricing

Last updated 1 week ago

R

Very unclear instructions and no customer service support

I have received one copy of the deed poll However I paid 10 extra for an unlimited download I do not have any links or information on how to access the copies of my certificate I feel like I have been scammed And trying to find a contact number to contact the company is impossible I am very dissatisfied and am thinking of contacting Trading Standards
E

Change of name deed received with a

Change of name deed received with a space for 1 witness signature only by gov uk website it should be signed by 2 witnesses Nobody replied on my email nobody answered on my phone call Really unhappy with provided service
D

Difficult experience eventually resolved

Tried to order a replacement deed poll online 16 The first one never arrived they did send a second one but this looked incorrect Queried it with customer service and they said I had the wrong form Despite me explaining multiple times that I d ordered through their replacement deed poll webpage as directed their advisor didn t rectify the problem and told me I must have ordered incorrectly and when I asked they refused to send the correct form or refund me Edit After this review went live the advisor I spoke to originally offered to send the correct form It again didn t arrive possibly affected by postal strikes but when I emailed they sent out another copy same day There were also several certified copies included which I thought was a nice gesture I will leave my original review in place as I do still think the service could have been much better right from the point of accessing the website- however I do feel they rectified the situation well in the end I originally stated the customer service rep was rude condescending and unhelpful In actuality the emails I received were very brief and didn t resolve my issue- and I took this as rudeness when it may not have been meant this way- I do apologise if I misinterpreted this due to my own frustration Stuart has been helpful and polite since the review was left
D

Quality of a deed poll is lower than

Quality of a deed poll is lower than expected Fast delivery otherwise

About Legal-deedpolls

Information about legally changing your name by deed poll in the UK Apply online today from 15 99 and have your deed poll sent to you within 24 hours

United States

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