Not trustworthy complete scam
I ordered an expensive piece off a kanwal malik dress Firstly the delivery system from Pak was very stressful as I had to keep chasing them up It was eventially delivered in the blue bin Secondly the item was incorrect size The specifications were not even according to their standard size Chart on their website and lady based in Pakistan called Waniya insisted that I should pay for postage return to depot in Kent She insisted it was not faulty and that I re send pics even that I already done and that it is sized in cm and not inches At first she even refused to admit that the size was incorrect and was according to standard small size Even though the chest was only 16 inches 19 on their size Chart She was dishonest in her dealings as she kept changing her statement She initially agreed to escalate it to her manager but then after days of chasing up refused to provide a response She refused to provide details of manager I am now left with significant financial loss and without an outfit for an wedding function More worrying the item has NO LABELS or tags of designer The quality of cloth is very poor Folks remember this is Pk based company with pk based customer service whattsapp UK number Don t fall for it it is a complete scam In addition there is no such thing as customise they will send you whatever item and will not admit their fault demanding you to pay postage if you require exchange within 24 hours after which you will not be even allowed a return or exchange No evidence if it is a designer No system to complain either In short it is untrustworthy unreliable website
Consumer
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Came just in time
Came just in time Great quality and comes like the picture
Consumer
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Amazing service
Amazing service they gave very quick replies and dispatched the item earlier for me to receive it just in time for my event Will 100 buy again soon
Tahreem F
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Very impressed Will be ordering again
Spoke with Waniya She was ever so helpful and guaranteed the dress would arrive in time and it would look like the image which it did Absolutely in love with the dress
Rabbiya Shahzadi
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As described
Waniya answered all my queries Shipping time just over 2 weeks from Pakistan which I am impressed with I ordered the Zarposh Mushk and came as the picture I will be sure to order again next time I have an event coming up Thank you again
HF
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Excellent service
Really happy with the service as they were kind and considerate when dealing with my order My order was very last minute and rushed however they provided me with a good service ensuring my order came on time To say the order was very last minute and rushed the clothes came out amazing and we are overall very happy with our order and the service we received
rabia baig
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Thank you
Thank you Libas k for handling my custom-made dress at the last minute Waniya has been incredibly helpful and assisted me with my beautiful outfit just in time As she promised I received my delivery on time My outfit looked just like the model with the exact measurements Thank you Libas k and Waniya for this stunning outfit
H Hussain
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Outstanding service and efficiency
Firstly I would like to say thank you to Waniya she was amazing at dealing with my queries and keeping me updated all the way through I have received my saira rizwan outfit today It fits beautifully and sewn as per instructions Outstanding service and efficiency You were amazing and got it to me well before the delivery time Highly recommend Libas e Khas
N A
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They don t mess around
They don t mess around I ve bought 2 dresses from them on 2 separate occasions and both arrive in a timely manner and look AMAZING I messaged them with a request to deliver within 2 weeks and they got it to me right on time They also added an extra cancan under the skirt without me requesting it The only thing I recommend moving forward is that if you are above 5 3 make sure you specify that you want your dress a bit longer as they arrive a little on the shorter side if you select the standard S - XL sizes My skirt was a bit too large but it s easy to adjust pin down and alter The quality of the dresses is amazing and their customer service is super friendly I haven t needed to return anything yet so I won t be able to give feedback on returns
Shabana yasmeen
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Received the dresses on time as said
Received the dresses on time as said and exactly same as shown in the pictures authentic ones And made with perfect measurements Happy with the customer service provided
