Lincsmanwithavan Reviews

Avoid Avoid Avoid

I was quoted for two jobs - a shed removal rubbish clearance and a deep clean of a house I that had been rented out I was told it would all be brilliantly clean because they are so professional The shed removal team hung a dead rat on my washing line because they thought it was funny and left litter that had been dropped between my house and next door which I then had to pick up No clean at all took place in the house As I was putting the house on the market the following day it was very embarrassing when I walked in with the Estate Agent expecting it to have been professionally cleaned as promised I refused to pay for the clean as it never happened and after a lengthy conversation I was refunded a quarter of the removal cost for the disgusting and unprofessional behaviour of leaving a rat on the washing line which I then had to remove myself When I spoke to the company they initially denied leaving the rat on the washing line until I pointed out it could not have been anyone else in the timeframe Then I was told the employee has been sacked and had to go and tell his pregnant wife that he has no job I didn t need to hear excuses that s not how a professional company operates The manager just kept telling me how professional they were what was the point actions speak louder than words and the actions of his employees did not say professional at all He was very argumentative and aggressive on the phone would not let me get a word in and kept giving excuses In the end I had to hang up as I was getting nowhere and couldn t get a word in without being talked over He then said they would go back and clean at no cost but I felt I could not trust that to be done The refund took more than a week to be actioned as the manager had a death in the family which I understand and sympathise with however leaving himself as the single point of failure the only person able to action a refund again does not shout professional outfit I cannot and would not recommend this company in any way I left this review on their FB page and they blocked me rather than engage I have photographs to back up this review