Awful
No customer service response at all when emailed multiple times Hounded them on Instagram for a response Received an email two weeks after purchasing to say my item had been shipped - two weeks later received another email to say it had been cancelled Clearly my item never got shipped and they never intended to send it Please do not waste your time and money with this company absolutely abysmal considering how much money their stuff is
Kelsey
N/A
No update on shipping for 2 weeks
No update on shipping for 2 weeks after emailing to check When I asked to cancel order because it was taking too long they sent out an email the next day that it was sent and in transit Wouldn t waste time here
YL
N/A
Should have read the reviews here
Ordered 2 pairs of shoes on 22 11 and have yet to receive any update about shipping since Customer service seems non-existent via email and IG Will be travelling soon so just wanted to know if I d be receiving my items within a reasonable time - happy to cancel otherwise Really want to support small er businesses but it s always a gamble and things like this make it so frustrating
Elham Nasser Eddin
N/A
Was a big fan of this brand
Was a big fan of this brand however many times they made a mistake in my shipped orders But what really got me is that they sent me a dress I didn t order and not the one that I actually ordered and was publicized on their website I sent them an email immediately and there was no answer until I emailed them again a week later Their response basically was gas lighting me insinuating that they didn t do a mistake but if I am not happy I can return the item instead of actually trying to do something to improve my experience the least they could have done is not gas light me We are sorry you were not happy with some of the items in the order number
Cecily Polonsky
N/A
Order still not here and NO communication
I ordered clothes almost a month ago for a high price Since then it has not shipped despite it claiming it would take 2-3 business days but worst of all there is no way for me to get in touch with them from updates They are not responding to emails or Instagram messages The number they have online has been re-directed to another store I could tell from the tone of the woman who picked up that it s not her first time having to speak with upset Lisa Says Gah customers It s really unacceptable - I ve never experienced such poor customer service before I will tell all my friends to stay away
Mi
N/A
Took ages to ship even though I paid
Took ages to ship even though I paid 32 for express shipping to Canada It claimed to take 2-3 days but took about 7 business days instead Once the package came it was missing one of my 2 items that I ordered I have tried contacting support but they have not been any help and do not provide timely replies or just don t reply at all It s ridiculous how unresponsive their customer support is and how much of a mess the shipping is Lisasaysgah is likely run by someone who is inexperienced in e-commerce so buyer beware The other 1 star reviews are accurate
Caroline
N/A
Not good
Not good Do not order from them misleading shipping times and unresponsive customer service Should have read reviews before placing order
lily
N/A
Stay away Horrible experience
I bought a dress from them and received an order confirmation then a note that my dress had shipped My tracking number wasn t working after 24 hours so I contacted them After waiting for over an hour they told me they d never actually shipped the dress they d oversold it and their warehouse never found it in the first place So disappointing and unprofessional to not only craft a fake tracking number and shipped email but to make me wait over an hour to find out they d messed up They refunded me as they should but I was so disappointed They gave me a small 15 gift card for a future purchase for waiting so long for help but I don t see how I could trust them to take hundreds of my dollars again Additionally after I bought my dress I saw that there was still the option to purchase again in the same size so some poor other person undoubtedly had the same experience I did Stay away
Polly Jordan
N/A
Waste of time and money
Paid 180 00 plus shipping to UK for a pair of jeans to wear for my wedding weekend they arrived broken and completely unwearable Customer service were unhelpful and did not get another pair shipped out in time for me despite me telling them it was for my wedding and there was still just enough time to urgently send out a pair They re good at sending sad faces in their emails though which shows they care
Maj
N/A
Wont recommend
My order got cancelled twice because they perceived me as fraud Customer service was very unhelpful and did not help with the issue at all Can not recommend shopping here
