Lollipopsandladybirds Reviews

Had a hand and foot cast made of my 2 week old son staff were lovely on the day Long story short - very poor quality frame and it s damaged Very rude attitude with me today when they called me back a week later after collecting and calling them over 100 times I wanted to change the frame at my own cost before I knew it was damaged I was then accused of damaging it myself I was told it was an isolated incident that no one had complained about the framing company they use in 12 years and that I wasn t happy with my product because I ve compared it to another one I have by a different company Declined a partial refund so a new frame will cost me 70 elsewhere I was told I was shown the frame in the shop but I was only ever shown colour options it wasn t highlighted in full that s how it would look completely finished it s closed with brown tape It s terrible substandard work for something that s cost me a lot of money The casts are great but I wouldn t recommend the company now after the poor after care I ve recieved I was offered a repair on my frame but I declined I wouldn t want it hung in my house at that poor standard and it would cost me more to go back to the shop two more times I d personally avoid now

Bought a mug for Father s Day and found the customer service to be really rude especially disappointing when this was a baby-related gift There was no attentiveness at all I left a Google review and received nothing but rudeness in response I ve tried calling to request a refund but had no reply The design was also not accurate to what was discussed Missing off Happy Father s Day on the front The mug is covered in severe grazing and cracks after just one month despite only ever being handwashed For 19 50 I would expect far better quality instead it looks ready for the bin This is particularly upsetting as it has my baby s footprint on it but the poor quality has completely spoiled it As the other reviewer had noted I seem to not be the only one to experience this and in my view it is not acceptable quality by any normal standard