Lordofrugs Reviews

Total scam company don t respond no

Total scam company don t respond no phone number no working email mark items dispatch when they haven t as this was confirmed by couier after they have a fake tracking number they give out

Be very careful

I purchased a rug and received an email advising that it had been delivered however nothing had been received I sent an email regarding the situation and a reply was received saying that it had been delivered to the wrong address I tried to contact them by telephone but the number given on the website seemed to be a call answering service who said they had never heard of them Thankfully the purchase was made through Amazon who have issued a full refund Something doesn t seem to be quite right about this companny be very careful

Horrific customer services

The rug sent looks like a cheap knock off of the photo advertised Customer services are awful to get hold of I have called over 10 times and no one has answered Got through to someone on Friday to insist on a full refund after having to quote I d got my bank involved as a fraud case as rug was mis sold They advised I would hear back today in regards to a courier being arranged to collect the rug for full refund Despite emailing again today I have heard nothing back Total sham

multiple addresses

multiple addresses phone does not work had to go through PayPal resolution just to get to return it when I received it bad quality PayPal told me they are looking into this company stay away They keep changing there name because PayPal keep suspending there account

Finally

Ordered two rugs ten days ago to make sure they arrived before the heavy furniture Even paid extra for speedy delivery One rug arrived after two days The other one arrived the day after but delivery person refused to take it up to the flat After a lot of dealing with customer service of lord of rugs they managed to get a different crew to deliver the carpet after hours so it reaches before the furnitures tomorrow Now I can relax

Rug was sent back still waiting for a

Rug was sent back still waiting for a refund the whole transaction has been going on for a month The refund in paypay is still pending after 7 working days They have given a reason that its a glitch within there system I am a pensioner and have no rug and still out of pocket for over 200 if I do not get my refund cleared in the next couple of days I will go to Trading Standards bank and paypay Resolution Don t need the stress

Easy ordering prompt delivery great

Easy ordering prompt delivery great product and price

Nice rugs

Nice rugs good quality and good price very happy would recommend