


Lord Of Rugs | Buy Patterned & Themed Rugs Online
Based on authentic user experiences
Sye
6732 reviews
N/A
11 months ago
awful
awful they are on amazon rug bobbling after 4 months tried to say we are not looking after it elderly couple no pets no children bought new for bungalow refused refund as usual brilliant amazon came through and refunded very unscrupulous seller
Margaret Lloyd
6732 reviews
N/A
11 months ago
Ordered runner on 29th December as of
Ordered runner on 29th December as of 6th January still not been delivered They don t answer phone or emails So sorry I dealt with them Want my money back
Steven
6732 reviews
N/A
11 months ago
Total scam company don t respond no
Total scam company don t respond no phone number no working email mark items dispatch when they haven t as this was confirmed by couier after they have a fake tracking number they give out
Mr P Kenney
6732 reviews
N/A
11 months ago
Be very careful
I purchased a rug and received an email advising that it had been delivered however nothing had been received I sent an email regarding the situation and a reply was received saying that it had been delivered to the wrong address I tried to contact them by telephone but the number given on the website seemed to be a call answering service who said they had never heard of them Thankfully the purchase was made through Amazon who have issued a full refund Something doesn t seem to be quite right about this companny be very careful
Alice White
6732 reviews
N/A
11 months ago
Horrific customer services
The rug sent looks like a cheap knock off of the photo advertised Customer services are awful to get hold of I have called over 10 times and no one has answered Got through to someone on Friday to insist on a full refund after having to quote I d got my bank involved as a fraud case as rug was mis sold They advised I would hear back today in regards to a courier being arranged to collect the rug for full refund Despite emailing again today I have heard nothing back Total sham
David J
6732 reviews
N/A
11 months ago
multiple addresses
multiple addresses phone does not work had to go through PayPal resolution just to get to return it when I received it bad quality PayPal told me they are looking into this company stay away They keep changing there name because PayPal keep suspending there account
shuli band
6732 reviews
N/A
11 months ago
Finally
Ordered two rugs ten days ago to make sure they arrived before the heavy furniture Even paid extra for speedy delivery One rug arrived after two days The other one arrived the day after but delivery person refused to take it up to the flat After a lot of dealing with customer service of lord of rugs they managed to get a different crew to deliver the carpet after hours so it reaches before the furnitures tomorrow Now I can relax
Traci Grant
6732 reviews
N/A
11 months ago
Rug was sent back still waiting for a
Rug was sent back still waiting for a refund the whole transaction has been going on for a month The refund in paypay is still pending after 7 working days They have given a reason that its a glitch within there system I am a pensioner and have no rug and still out of pocket for over 200 if I do not get my refund cleared in the next couple of days I will go to Trading Standards bank and paypay Resolution Don t need the stress
Consumer
6732 reviews
N/A
11 months ago
Easy ordering prompt delivery great
Easy ordering prompt delivery great product and price
Carol Leport
6732 reviews
N/A
11 months ago
Nice rugs
Nice rugs good quality and good price very happy would recommend