Lotussurveyorsltd Reviews

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4.73
66 reviews
Excellent Rating
Based on 66 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 66 reviews

Overwhelmingly positive feedback highlights excellent service, thoroughness, and fast turnaround. Customers frequently praise the detailed reports and professional communication. The experience is described as straightforward and stress-free. Strong recommendation is common across multiple reviews.

What customers love
  • Excellent communication
  • Fast turnaround
  • Detailed report
  • Helpful advice
  • Professional service

Last updated 4 weeks ago

J

It is refreshing to find companies like Lotus Surveyors

It is refreshing to find companies like Lotus Surveyors really do exist From start to finish they have been brilliant Both Graham and Jennifer are efficient and dedicated to providing a great service for clients The report is thorough and includes photographic evidence where needed They may actually have saved us a fortune and prevented us from buying a money pit
J

Amazing

From the beginning Lotus Surveyors took their time making sure to explain everything and that we understood which for us as first time buyers was amazing From the first phone call when we called to get a quote to recieving our survey report the day after they viewed our potential property Jennifer and Graham were fantastic 100 would recommend to anyone and would definitely use again if needed in the future
O

Thorough and Timely Report Provided

It s always a worry to put your trust in a company you have never dealt with before but I can honestly say that I would have no hesitation in recommending Lotus Surveying Ltd Not only was the level 2 survey report extremely thorough but it was received in a very timely manner and it answered all of my queries and more besides
J

Very happy

So happy with the service from Lotus Jenny surveyed our house we was selling as instructed by our buyers We lived in an Edwardian house so issues where bound to come up however some unexpected ones which sounded scary at first however jenny was so helpful in how we can address them She took her time to answer all of my questions and was so knowledgeable Because she was so thorough we decided to have her undertake a survey on our property we bought and the survey report was extremely detailed and thorough again with lots of recommendations as to how to fix things and how some things are simply down to age and to be expected The customer service also by Gareth he was extremely response and accommodating to our needs Would 100 recommend Lotus
C

Easy to contact

Easy to contact very easy and accommodating on dates
B

Great service

Great communication throughout the process and a really detailed survey Will definitely use again and recommend
T

Fantastic service

We received a very thorough report on the property with descriptions and high quality photos of everything as others reviewers have commented It put our mind at ease for various things we had identified and gave recommendations Thank you again to Lotus for their excellent work
D

Homebuyer survey on a property I wished to buy

From my first initial enquiry Lotus where very quick to respond with clear information and easy to understand details The Surveyors report was very detailed with photographs It was very thorough and Professional Each part of yhe report was detailed and where possible photographs and easy to understand language was used as im not familiar with these kinds of things It came when promised and was carried out to a very high standard I will definately recommend them to friends snd family and will almost certainly use them again They have saved me lots of expense with costly repairs on a property I was interested in It s well worth getting a survey done and I highly recommend Lotus
S

Outstanding Service and Expertise Highly Recommended

I recently used Lotus for a property survey and I couldn t be more impressed with their service From start to finish they went above and beyond The survey report was incredibly detailed informative and invaluable in helping me make an informed decision When I wasn t sure what to expect from the survey they proactively sent me an example report beforehand which really helped set my expectations Throughout the process they kept in touch answering any questions I had and providing updates along the way This level of communication was much appreciated and made me feel confident in their expertise The thoroughness of their work was evident and the report was a clear reflection of the surveyor s deep knowledge and attention to detail They took the time to explain every aspect of the property making sure I understood the findings and highlighting any potential concerns I m so glad I chose Lotus and will definitely be recommending them to others Their professionalism communication and commitment to delivering high-quality service are second to none Thank you Lotus for your outstanding work
R

Very responsive and very detailed report

Very responsive and helpful advice when deciding which level survey was best for our property Survey was booked in very quickly Fast turnaround for the homebuyers report which was incredibly detailed at 73 pages Over 140 images were included which was very helpful to see issues a previous company we used for a survey did not include this Report was written in a an easy to understand way and helped us to decide to proceed with the property and create a to do list when we moved in

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