Lotussurveyorsltd Reviews

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4.73
66 reviews
Excellent Rating
Based on 66 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 66 reviews

Overwhelmingly positive feedback highlights excellent service, thoroughness, and fast turnaround. Customers frequently praise the detailed reports and professional communication. The experience is described as straightforward and stress-free. Strong recommendation is common across multiple reviews.

What customers love
  • Excellent communication
  • Fast turnaround
  • Detailed report
  • Helpful advice
  • Professional service

Last updated 4 weeks ago

B

I am not the client of Lotus but I am

I am not the client of Lotus but I am the owner of a house that Jennifer has surveyed Jennifer was very rude and abrupt with myself and my partner making us feel very uncomfortable Jennifer was very vocal about previous clients and talking very negatively about them and their children While going around the house Jennifer would be walking around saying why just why about certain aspect of the house loud enough for us to hear but then saying it was confidential as the report was not for us leaving us very confused and uncomfortable When I have tried to contact Lotus about the service was made clear that we was not their clients and we did not receive a service Clients or not there should have been a professional standard withheld and this was not the case
J

Rather Argumentative and Unprofessional

Jennifer managed to get herself into a dispute with neighbours over parking As a result she wrote in her report that the neighbours were aggressive and that parking conflicts were commonplace When challenged that her one-off personal experience did not really belong in a property survey she became very defensive and went to great lengths to say that she was duty bound to report any such problems Interestingly the altercation did not even take place in the immediate vicinity of the property being surveyed but rather in a neighbouring street The tone of her responses to me were rather aggressive and very defensive She also pointed out in no uncertain terms that I would be in breach of contract if I were to share her comments with anyone other than my legal representative Looking at another review it would appear that there may be a pattern to her behaviour
M

Only gave 1 star as no option to give

Only gave 1 star as no option to give 0 Jenny was surveying my neighbours property and asked if she could look in my drains She was quite rude and abrupt telling me I had a blockage and did I not know a few days later my mum visited stepped on the drain cover and fell through it grazed all her leg I rang with the hope they would repair the cover and was told I was lying and that what did she have a broken leg now never had intention of claiming against her just wanted it made safe Rudest woman I have ever come across

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