AI Review Summary
Based on 66 reviews
Overwhelmingly positive feedback highlights excellent service, thoroughness, and fast turnaround. Customers frequently praise the detailed reports and professional communication. The experience is described as straightforward and stress-free. Strong recommendation is common across multiple reviews.
What customers love
- Excellent communication
- Fast turnaround
- Detailed report
- Helpful advice
- Professional service
Last updated 4 weeks ago
H
Helen
A comprehensive detailed and clear survey report with excellent communication Very satisfied and would highly recommend
C
Charlotte B
I had been given some wrong information
I had been given some wrong information and contacted Lotus Surveyors it turned out was in error but despite this I was treated courteously and very helpfully I was given some very helpful guidance regardless A big thank you
C
Charlie S
Excellent
Excellent speedy service Great survey and great communication Thank you
J
Jack Robson
Extremely helpful and professional
I have had issues with a property which I needed professional advice on and I was not sure where to start Jenny and Graham took the time to listen to me and advise on my options and what would be most beneficial Jenny conducted a comprehensive assessment of the issues with the property as requested and quickly provided a clear report This advice has been invaluable in assessing the options of how to proceed with the issues I am very grateful to Lotus Surveyors for their work and highly recommend their services
M
Michelle Blake
very user friendly
From first contact to receiving the report it was a very stress-free process with everything fully explained This is the first time using a surveyor and so I was unaware of what to expect in a report but the detail and explanations were very understandable and has helped me to collate a to-do list before and after the move Thank you
C
Christian West
High Quality Level 2 Home Survey
I instructed Lotus Surveyors for a Level 2 survey and would recommend to anyone As a first time buyer the report provided a comprehensive explaination of the main issues in the house and recommendations for this The report included detailed pictures and commentaty of things I d not really thought about Ultimately the survey has put my mind at ease with proceeding with the property purchase The organisation process was smooth and the report was issued in a very timely manner following completion of the survey which helped my home buying process
B
Beth
Great communications Detailed quality report issued promptly
Great communications from Graham throughout the process Jennifer provided a detailed quality 73 page report of the property with photos and recommendations which was provided promptly following the survey date Highly recommend
J
Jack Robson
Level 3 - Rapid turnaround for report great price
We used Lotus for a level 3 on a 1930s house Jennifer provided us with a comprehensive report detailing every issue and potential issue with recommendations for repair A lot of things we would have definitely missed or thought nothing off Turnaround for report was rapid considering the detail We now have a clear roadmap for repairs which would have likely cost way more down the line Whole process was quick and efficient from start to finish can t ask for more Thanks
M
Michelle Blake
Great Service 5 stars
I have used Graham Jenny at Lotus Surveyors a few times for investment properties in the Lincolnshire area I m always impressed with the level of care and detail that they provide in the reports and are on hand to answer any questions I ve had I have already recommended them to friends and family and will continue to use their them moving forward with other properties that we will be purchasing Thank you to you both