Love-your-home Reviews

Luxury Modern & Classic Sofas & Beds, UK | Love Your Home

love-your-home.co.uk
4.00
104 reviews
Great Rating
Based on 104 user experiences

Rated 4.00 out of 5 by 104 Happy Customers

57.7%
17.3%
6.7%
3.8%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 104 reviews

Across 100 reviews, customers consistently rate Love-your-home 5 stars and highlight exceptional delivery service, with multiple team members named for professionalism and care. Frequent praise centers on product quality and the helpful, attentive behavior of delivery staff during installation. Some recurring issues appear in lower-star reviews, including delayed deliveries, quality defects, and after-sales communication challenges. The overall experience is highly positive, though a minority of customers report dissatisfaction.

What customers love
  • Professional installation
Common concerns
  • Expensive pricing
  • Damaged items

Last updated 3 weeks ago

S

Delightful experience

Delightful experience Duncan and Matt from Love Your Home provided impeccable service during the sofa delivery Punctual professional and attentive to detail Highly recommended
J

I purchased the Josephine velvet

I purchased the Josephine velvet ottoman bed start of August and received a discount as a new customer Unfortunately when receiving discounts you can t take advantage of the credit option where you pay it off in instalments which would have been a great help The bed was set to arrive start of October which it did The delivery drivers called to warn me they were running late and when they arrived they were great The bed looks great and feels great and has great storage felt like the tone of it looks slightly different to the website but still a really pretty colour I was very happy with Ben and Ryan s service they were efficient and tidy My only complaint is the delivery cost considering how expensive the bed was would have expected free delivery when purchasing an expensive item
L

Fixed sofa

I had an issue with my sofa - it took ages to get someone to come and fix it but the guys who came Jamie and Ash were extremely competent and managed to fix the problem very quickly 5 stars for those guys I m very pleased with the result - thank you
N

We love our sofa

We love our sofa chair and cushions The pre sale support was amazing The logistics side perhaps could of been a little easier But we got there in the end Felt slightly disadvantaged for being from the North That said the quality of the products are outstanding and we are very pleased with our purchase
M

Chair is great

Chair is great very comfortable though narrower than I expected You can t curl your feet up but that isn t a bad thing First delivery was cancelled so chair arrived at the last possible date in the time frame
G

Delivery by Mark and Martin

Delivery by Mark and Martin was efficient and respectful of other things going on juggling other furniture and removal of all rubbish Only reason for 4 was that when sofa purchased I explained I was having a new kitchen installed and wanted to delay delivery This was written down on the sales form and a date was agreed This subsequently was ignored and I was given a delivery date which was not really convenient I emailed LYH but did not get a reply I continued to receive notifications of delivery and ended up having to work around two existing sofas and a kitchen still being installed Very pleased with the sofa though and would return as a customer in future
S

The sofa is great

The sofa is great Exactly what we were expecting And Duncan and Darren have been wonderful doing their best to accommodate it in our place no such an easy task The delivery though was not organised as expected adding a twist of frustration before the final positive outcome Love our home from today a little be more thanks to them
N

Thank you delivery team Matt and Ash

My overall experience with Love your Home has been challenging but it s made much better by ace delivery team Matt and Ash My sofa arrived very stained and ultimately cushion covers had to be replaced Across several visits Matt and Ash were helpful positive and reassuring Clearly very happy to go the extra mile and very apologetic about the drain issue even though it was no fault of theirs Very appreciated their can-do attitude
R

Fantastic delivery service

We ordered two armchairs and a set of cushions from LYH Unfortunately the wrong style of cushions were sent to us but after emailing they quickly responded and we hope to receive the new cushions soon The armchairs are such good quality and incredibly comfortable We couldn t fault the delivery service Darren and Mike turned up bang on time helped us position the chairs in the correct space and removed all the packaging for us We didn t feel rushed and believe it or not even showed us how to plump our cushions properly Slight shame about not having the right cushions for Christmas but overall a really lovely experience
M

Lovely sofa

Lovely sofa Glen and Martin who did the delivery were so helpful knowledgeable and thorough Delightful experience with LYH

About Love-your-home

Love Your Home sell luxury designer sofas, beds, chairs and accessories without the cost. Discover our stunning handmade furniture online or at our showroom

United States

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