Lpclinicalhomecare Reviews

I have worked for Lloyds Pharmacy Homecare as a nurse in many roles for the past 15 years 30 years previous in the nhs I worked part time to allow good work life balance moving to full-time when my circumstances changed and now in junior management role I have always been proud to work for LPCH as their deep rooted ethos is to give the best possible care to our patients which we have strive to maintain and enable them to live a full life around their medical conditions Of course there are issues dealing with multiple departments but we as the nuring team and part of LPCH do our very best to make our patients happy and give them the best service possible and deliver an excellent clinical service working to accommodate the needs of individuals

I have received my alternative medication to my Techfidera but unfortunately the Dimethyl fumerate 240 mg does not show the day of the week which needs to be taken nor whether it is the morning or afternoon tablet that has to be taken which is imperitive This is necessary cos the packet holds a weeks worth of tablets and the patient must keep a track of all tablets taken at all times This is going to cause many problems with alot of patients

Today was an adequate experience

As always excellent service from the Lloyd s nursing team Today Coren Hall set up my infusion Coren is an outstanding nurse very professional friendly informative educated and caring always asking how I m doing I can t praise the service enough

I have been having Lloyds Pharmacy for home infusions since May 2023 when I started a new drug The nurses are experienced kind and respectful My port is generally accessed first time Jane in particular goes above and beyond and always makes sure I have everything I need I have one concern and that is a couple of the nurses think it s absolutely fine to go into my garden and talk on the phone about my difficulties for all my neighbours to hear I won t name and shame here

Nursing team excellent Friendly sympathetic understanding and knowledgeable Always check in to confirm if you ve received delivery and if not happy to step in and sort out Been with LPCH since 2019 and had 2 hiccups with delivery which could have been managed a bit better by Customer Service Other than that can t fault my care

I ve got nothing but praise for this company particularly the Specialist Oncology Nurse department I ve recently been very unwell for an extended period of time including a stint in hospital Throughout this period I ve been in constant contact with a Nurse Danielle Jacques who has gone above and beyond in her care for me She has contacted me daily to offer medical and emotional support as well as liaising with the hospital on my behalf and updating my Oncologist regarding my progress I wouldn t have gotten through this period without Danielle s support which has been consistent professional knowledgeable compassionate and motivating I would have given 5 stars for this review but this company really needs to overall its out-of-hours service which is currently lacking Thank you to Danielle Jacques and Lloyds for quality care and attention to patient detail

Always helpful no issues i have been using them for over a year now

Today I had a pleasant experience ordering my injection the gentleman was very friendly took time I didn t feel rushed

Although today I have had a great experience with the lady I spoke with hopefully the problem will be resolved soon In general I do not like having to wait till 7 30 8pm the evening before for them to give me a time for my injection delivery I hope this will be resolved with the new patient portal system as you can not plan anything when only receiving a text at this time I have used several other companies for medical delivery This is by far the worst Let s hope they strive to be better at communicating to patients whom are in need of medication With decent notice given