Lpclinicalhomecare Reviews

Home | LloydsPharmacy Clinical Homecare

lpclinicalhomecare.co.uk
3.97
93 reviews
Great Rating
Based on 93 user experiences

Rated 3.97 out of 5 by 93 Happy Customers

64.5%
11.8%
1.1%
1.1%
21.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 93 reviews

Customers report consistently excellent service with Lpclinicalhomecare, highlighting polite, helpful, and professional staff. Delivery and nursing care are frequently described as efficient and reliable. Some early issues with missed deliveries and scheduling were noted but generally resolved. Overall, patients express high satisfaction and strong trust in the homecare service.

What customers love
  • Excellent nursing care
  • Efficient scheduling
Common concerns
  • Expensive pricing
  • Missed appointments

Last updated 1 week ago

C

Lovely customer service agents

I ve had afew phone calls and deliveries from this company for my medications People I speak to on the phone are always very lovely polite and helpful I never feel rushed Delivery process seems to go smoothly also Thank you
P

I called to arrange delivery

I called to arrange delivery Very clear polite and thorough member of the patient services team answered my call Delivery scheduled for within a few days Pleased with service
A

Very professional and helpful

I was called today by the Lloyds Clinical team following my email a day ago they were very prompt in dealing with my query and arranged my delivery straight away The person I spoke to was very polite and professional
M

Good experience

I had a pleasant experience this afternoon when I called to confirm my scheduled medication delivery The call handler Jade was very efficient and confirmed my scheduled delivery Jade also explained why I had received text messages to book my delivery despite booking the delivery two weeks ago via phone I did not need to wait long to speak to someone The service has updated their calling options which makes the entire process much quicker for me
L

My lloyds clinical Nurse was amazing

The lloyds clinical nurse Coral was amazing and totally put me at ease 5 Thank you coral
C

what a joy it was with a lovely lady

what a joy it was with a lovely lady when discussing my nest delivery thank u u were definitely 5 star
M

I could understand the woman on the

I could understand the woman on the phone which is always handy She was good at her job and sounded very friendly Makes a change theses days
A

I received phone call from a pleasant

I received phone call from a pleasant young lady who went through security questions Every step she was polite if there was anything I didn t understand she would say it again with a different answer We both came to a mutual date which was convenient for both of us 10 10
D

I forgot my delivery was due but no worries

I had to call Lloyds Clinical as I had foolishly forgotten that my delivery was due today The Advisor I spoke to was absolutely fantastic so empathic and kind She rearranged the delivery for me and made sure that I was happy with that then asked if there was anything else I needed She then asked me if I was interested in the patient portal which I said an immediate yes to and explained how it works All in all a wonderful experience which has left me 100 reassured and content Well done Lloyds Clinical for hiring such a lovely lady
S

Great service always

These people have been phoning me for some years arranging dates for my injection deliveries They are always polite friendly if you have questions they listen nothing is ever too much for them If I m not in then they leave a message or try my mobile no problem I will call back and get a delivery date straight away Very happy with the service I receive

About Lpclinicalhomecare

Providing high-quality clinical home care services in the UK. Trust our experienced team for personalised and compassionate care. Visit us today!

United States

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