AI Review Summary
Based on 93 reviews
Customers report consistently excellent service with Lpclinicalhomecare, highlighting polite, helpful, and professional staff. Delivery and nursing care are frequently described as efficient and reliable. Some early issues with missed deliveries and scheduling were noted but generally resolved. Overall, patients express high satisfaction and strong trust in the homecare service.
What customers love
- Excellent nursing care
- Efficient scheduling
Common concerns
- Expensive pricing
- Missed appointments
Last updated 1 week ago
L
L Maskell
I have had deliveries of my medication since October 2024 from Lloyds Clinical the service has always been efficient helpful 2 phone calls this week both times the ladies on the phone have listened been v helpful regarding the change of delivery date I had requested Thank you
C
Caggers
Great customer service
I spoke to Sharon today and she was absolutely fantastic Her customer service skills are second to none She showed empathy and understanding of my situation and really made me feel like a person and not just a patient waiting for medication Thank you Sharon
M
Mr Maclean
Sorted
I spoke to keeliegh not sure of spelling she was absolutely wonderful been editing to sort this problem for a while
J
Judith Haines
Delayed prescription
I recently had to call Clinical Homecare regarding my sons prescription which was due to run out After several phone calls I was fortunate to speak to Danielle who managed to sort the problem in less than 3 hours Wonderful customer service prescription would be delivered the next working day Couldn t fault thank you
M
Mike Hewins
A First Contact Lady who called was polite
Lady who called was polite patient and helpful I didn t feel rushed when led through security and personal questions She was willing to explain and answer my questions Choice of dates offered for first delivery was useful Difficult to remember all she said and an email summary of standard info could help Mike Hewins
C
Carl Orange
Marsden Drive Clinic Scunthorpe
Marsden Drive Clinic ScunthorpeBeen attending this clinic for 12 months Have always received excellent service and the colleagues working in the clinic go over and above to ensure I am looked after There was a couple of issues with receiving my prescription but the colleagues at the clinic communicated this to me Highly recommend this clinic
S
Simon Dunn
Thank you very much to Sharon at
Thank you very much to Sharon at Lloyd s Homcare Delivery A big help to me today and she really went to a lot of trouble to get my meds delivered ASAP Great service and very reassuring
S
Sandra
Ongoing Service
Lloyds deliver an injection every 12 weeks for my psoriasis- they are alway polite and helpful when they call to arrange a delivery and can meet my requirements for the day I need it delivered Very happy with the service
H
Hanifa
Medication delivery
Hi Spoke to a lady for my daughters medication She was very polite and sorted out delivery very efficiently I ve never had any issues with Lloyds clinical Great service
K
Kimberley Taylor
Coral
Coral the clinical nurse from Lloyds clinical came to see me my original appointment was cancelled due to the storm last week my appointment was rescheduled quickly which put my mind at ease Coral was lovely and made the experience a little less scary She had great knowledge of the product and answered all my questions She showed me how to administer the injections to myself and then let me practice before doing it my self I definitely feel confident doing this myself now