Luxtime Reviews

I was very nervous about ordering bag over internet One month later I still don t have bag I keep getting excuses it was sent to someone else they would ship out replacement customer will send me the bag still no bag Ray takes approximately 48hours to get back to you I was not going to leave a review but I was left no choice since I have no response on when I will receive my bag

I ordered 3 handbags over a month ago and only one arrived No response from anyone in weeks TERRIBLE CUSTOMER SERVICE I JUST WANT MY MONEY BACK AND I WILL PURCHASE ELSEWHERE I DO NOT RECOMMEND THIS COMPANY TO ANYONE

I am even more frustrated after reading all the wonderful experiences with this company and Ray I ordered March 26th 2021 payment was immediately charged to my credit card the following day and the confirmation email of payment received was the last correspondence I received I reached out numerous times and after my third attempt I finally received a response and Ray was very apologetic and said he never received the initial emails I was finally given a FedEx tracking number but nearly a month later all it shows is that a label was created March 27th but no package has been received by FedEx I have now had to dispute the purchase I d much rather just have the items I ordered Wishing I had the good experience others have had

Just like all the other negative reviews you order money is sent no communication and no product COMPLETE SCAM

I did not like the fact that they play weird games with the paypal payment Unlike every other legitimate seller they do not accept paypal via their web site Instead after you purchase they send an email instructing the buyer to send the paypal payment to some gmail address I later found out that the reason they do this is because paypal does not permit sellers of fake goods to directly use its payment services Same for Visa Mastercard So LuxTime uses a roundabout by having buyers send money to their email address If you buy from them when you send the money BE CERTAIN you choose the option that says payment for goods and services If you don t you will lose paypal s buyer protection Curiously nowhere in Luxtime s payment email instructions does it tell buyers to do this This failure to disclose was dishonest in my opinion and I chose not to complete the order Hopefully the buyer will not lose buyer protection by knowingly buying fake merchandise Paypal does use the wording if the purchase qualifies for buyer protection

I am beyond pissed off at this point I ordered a LV wallet purse on December 9th received the wallet December 21st Today is January 13th and no sign whatsoever of my purse I ve emailed Ray at least 5 times and no response I feel like I ve been ripped off 300 that I ll never get back The wallet is beautiful but no purse to go with it Don t order from this guy

Ordered in October never got a bag The guy completely stopped communicating after I sent the money It s clearly a scam Stay away

I received my bag and loved it until a week later the handle came apart and separated from the purse I have tried to contact Ray about a return but have not received any response They are quick to take your money but once they have it there is no communication DON T purchase from this seller ZERO customer service I will be pursuing other options for getting my money back for this damaged item

I ordered a bag over a month ago and still have not received it I ve tried to call several times and got no answer I ve wrote several emails and got no answer I ve got no tracking number or Anything Im pissed I can t get ahold of anyone and at this point I m pretty sure he just stole my money I would NEVER recommend buying anything from here

This is fake leather The bag design is ok but the leather is fake I scratched the underside with my fingernail and the material started rubbing off I have several faux LV bags but I have never received one with such an awful fake leather job - ever I knew something was off when I opened the pkg and saw the leather color - a horrible caramel color