Luxyhair Reviews

I love the packaging that the Luxy s

I love the packaging that the Luxy s come in The branding is really beautiful and glamorous I got two sets of the classic in the 220 grams one in off black and the other in off black balayge to create highlights I love the thickness and the quality The clips are attached tightly which I didn t find with another brand I d ordered in the past I double them up and have gotten tons of compliments after just wearing them a few hours Love love love these They are a confidence builder for sure

Outstanding product and service

Outstanding customer service rep quickly and easily helped me pick the perfect color for my hair extensions It arrived and the quality is top notch I loved it so much I ordered a bun and that already is getting so much use Highly highly recommend this company for all of your hair extension needs

5 Star Customer Support

I reached out to customer support via online chat when I realized I had ordered the incorrect set of seamless clip-ins The set I ordered did not include the extra volumizer weft that I really needed due to my naturally short hair Kerry from the Luxyhair support team immediately resolved this issue and offered to send me a complimentary volumizer weft to complete my set without having to return and exchange everything She was polite responsive and happy to help to meet my needs 5 stars is well deserved for taking the time to go above and beyond Thank you

Great customer service

I had to return a final sale item because the color did not match despite it being a quality product I got busy and forgot to return it in the allotted time When I reached out customer service was responsive and graciously accepted my item and issued me a credit Will use this company again

Great Customer Service

I had to make a last minute exchange with my extensions less than two weeks before my wedding and Trish from customer service helped me through the process and ensured the extensions arrived before the big day Can t thank her enough

VERY PLEASED

VERY PLEASED with my hair extension ponytail Also very pleased with Luxy s customer service I love that they offer gray colors for us gray ladies Will definitely purchase more

Beautiful and healthy hair

I love Luxy seamless clip-ins ponytails and bun extensions They are top quality and feel like my own hair I don t have much volume so I rely on Luxy for the full hair effect and beauty Long hair makes me feel very sexy and confident My hair looks healthy now

Excellent Customer Service

I was delighted with the excellent customer service provided by Trish at Luxy This was my first time purchasing hair extensions and Trish met with me to help me to learn more about my goals and to choose the colour and type of extension that were right for my hair type When it looked like the product that I selected might not be in stock she called the warehouse to ensure that I got the extensions She then met with me to walk through how to apply them and to care for them - offering helpful tips and tricks I felt supported through the whole process I highly recommend Luxy - not only because of the product but also because of this personalized service Thanks Trish